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Former Member's avatar
Former Member
3 years ago

System crash caused by memory leak

Has anyone using the beta had their system just die on them due to "low memory"? I found that 1Password was having a committed memory leak and was causing this on my system. Switching back to prod...
betas
1P_Gem's avatar
1P_Gem
Icon for 1Password Team rank1Password Team
3 years ago

Hi @seanuk and @Adeiko, thanks for sharing these screenshots! An issue has been filed for our team to investigate this, and I've added the details you've provided to this issue.

In the meantime, I'll include the steps to revert to the production release below. Before you begin, make sure you are able to log in at 1Password.com and have a complete and up-to-date set of your data there. It's also a good idea to make sure you have a copy of your Emergency Kit with your password filled in: Get your Emergency Kit

  1. Uninstall 1Password and remove all associated data with the steps listed here: How to uninstall 1Password
  2. Download and install the latest production release: Download 1Password 8 for Windows
  3. In the app under ⋮ > Settings > Advanced, make sure that your release channel is set to Production.

I hope this helps, but if you have any further questions, let us know!

ref: dev/core/core#22495