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RosemaryOrchard's avatar
RosemaryOrchard
New Contributor
3 years ago

Tapping Settings in the Safari Extension opens a blank tab

From the Safari extension on iOS if I tap the hamburger button (three horizontal lines in a circle), there is a Settings option, which opens a new blank tab in Safari, and nothing else. I'm not sure what this is supposed to do, but even disabling content blockers (I use 1Blocker and disabled it entirely in the Settings app for Safari) this doesn't seem to work.

1Password Version: 8.9.7
Extension Version: 8.9.7
OS Version: iPadOS 16.3 (20D5024e)
Browser: Safari

ios
  • 1P_Tommy's avatar
    1P_Tommy
    Icon for Moderator rankModerator
    3 years ago

    slprice

    Thanks. I've passed that feedback to the team. Hopefully it will prove helpful in the hunt for a resolution.

  • slprice's avatar
    slprice
    Occasional Contributor
    3 years ago

    I have had the same issue for a long time. It behaves the same with our without the keyboard attached. Choosing "Settings..." simply opens a new tab. I found a way to get the settings to open though, with a bit of fiddling. After the new tab opens, switch to a different app then back to Safari. The cursor will be in the address bar click in the gray new tab area to get out of the address bar. The suggestions will close and a dialog will remain that asks, "Open this page in '1Password'?" Click "Open."

    1Password 8.9.7
    iPadOS 16.2

  • 1P_Dave's avatar
    1P_Dave
    Icon for Moderator rankModerator
    3 years ago

    Hello RosemaryOrchard! 👋

    I'm sorry to hear that you're unable to open 1Password for Safari's settings. Are you using an external keyboard with your iPad by any chance? If you temporarily disconnect the external keyboard then can you open 1Password's settings page?

    I look forward to hearing from you. 🙂

    -Dave

    ref: dev/core/core#9873