Team upgraded to 8.8 last night; now the app doesn't recognize the password - works in the browser.

Hello @K_Raestai,

Thanks for your message. I'm sorry to hear of the troubles your user has encountered with the sign in for 1Password 8 for Windows.

If the user has a copy of their Emergency Kit their account password recorded on it. We can try resetting the Windows app to see if this helps: How to reset the 1Password app on a specific device

If this didn't help, can you send a 1Password diagnostics report from this user via email to support+windows@1Password.com so we can help to investigate further? Please do not post these details in the forums.

If you could also include a link to this thread in your email, along with your forum handle so that we can "connect the dots" when we see your report in our inbox. Thank you!