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JasonDunnCA's avatar
JasonDunnCA
New Contributor
4 hours ago

The decline in 1Password product quality

I've been a proud 1Password customer for many years, and it's the first thing I suggest people use if they ask about a password manager. But to me it seems that as 1Password has expanded to focus more on business/enterprise customers, the core of the product has really started to suffer. It simply doesn't work nearly as well as it used to. Three examples come to mind, all on mobile:

  • On Android, specifically a OnePlus 13 phone, it fails to trigger in Chrome probaby 80% of the time. It simply doesn't offer itself as an auto-fill option above the keyboard. Yes, it's configured to do so.
  • On Android, a Pixel 9 Pro phone, I have to go into the stand-alone product quite often because (I think) web sites aren't using form fields that 1Password can recognize. This happens often on sites such as The Verge where they ask for email and password as seperate form fields, one after another. This is very common now, so why doesn't 1Password support this better?
  • When I use it in Edge on iPadOS 26, on many web sites, 1Password triggers, but then doesn't put anything into the form fields until I tap into the form then the username and password suddenly appear. If I press submit before tapping into the form field, it will fail.

I will say, however, that I am glad the macOS desktop client works so well, and the Edge extension also works well. It's really mobile where things seem to not be getting enough attention...

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