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Former Member

3 years ago

No question, just disappointed

Been a long time 1Password user and recently made the move from version 6 to 8 (8.9.8). Was not a fan of the subscription model but decided to give it a try. Happy with the user experience with my i...

macos

vidario

Frequent Contributor

7 months ago

Hi, the other browsers (Chrome and Firefox) work correctly. It seemed to me that I had seen other reports similar to mine, but I couldn't figure out if it was a known issue or random behavior.

Former Member
4 years ago
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You are very welcome ronen :) If you have any other questions, please feel free to reach out anytime.

Have a wonderful day :)
ronen
Super Contributor
4 years ago
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Hi.
Thank you very much!
Former Member
4 years ago
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Hi ronen!

Yes, it's ok, 1Password data was deleted during the reset :+1:

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extension on Safari stays locked even when the app is unlocked.","id":"message:45062","entityType":"FORUM_TOPIC","eventPath":"category:discuss/community:cuxzj43862board:1password/message:45062","revisionNum":1,"repliesCount":4,"author":{"__ref":"User:user:14488"},"depth":0,"hasGivenKudo":false,"board":{"__ref":"Forum:board:1password"},"conversation":{"__ref":"Conversation:conversation:45062"},"readOnly":false,"editFrozen":false,"showMoveIndicator":false,"moderationData":{"__ref":"ModerationData:moderation_data:45062"},"body@stripHtml({\"truncateLength\":200})":" Hi, the 1Password extension on Safari remains locked even if the app is unlocked, and I always have to click on the icon to unlock it (the connection between the app and the extension is regularly ac...","body@stringLength":"421","rawBody":"

Hi, the 1Password extension on Safari remains locked even if the app is unlocked, and I always have to click on the icon to unlock it (the connection between the app and the extension is regularly active). What can I check?

\n\n

1Password Version: 8.10.56
\nExtension Version: 8.10.56.28
\nOS Version: Sequoia 15.2
\nBrowser: Safari 18.2 (20620.1.16.11.8)

\n","kudosSumWeight":0,"postTime":"2024-12-19T11:05:35.000-08:00","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"attachments":{"__typename":"AttachmentConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"tags":{"__typename":"TagConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[{"__typename":"TagEdge","cursor":"MjUuNHwyLjF8b3wxMHxfTlZffDE","node":{"__typename":"Tag","id":"tag:browser extension","text":"browser extension","time":"2025-01-27T11:33:20.668-08:00","lastActivityTime":null,"messagesCount":null,"followersCount":null}}]},"timeToRead":1,"currentRevision":{"__ref":"Revision:revision:45062_1"},"latestVersion":null,"metrics":{"__typename":"MessageMetrics","views":68},"read":false,"visibilityScope":"PUBLIC","canonicalUrl":null,"seoTitle":null,"seoDescription":null,"isEscalated":null,"placeholder":false,"originalMessageForPlaceholder":null,"messagePolicies":{"__typename":"MessagePolicies","canModerateSpamMessage":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","key":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","args":[]}}},"archivalData":null,"customFields":[{"__typename":"CustomStringField","name":"smartconx_source_identifier","stringValue":""},{"__typename":"CustomStringField","name":"smartconx_message_origin","stringValue":""},{"__typename":"CustomStringField","name":"smartconx_share_messages","stringValue":""}],"body":"

\n\n

1Password Version: 8.10.56
\nExtension Version: 8.10.56.28
\nOS Version: Sequoia 15.2
\nBrowser: Safari 18.2 (20620.1.16.11.8)

"},"Conversation:conversation:45062":{"__typename":"Conversation","id":"conversation:45062","solved":false,"topic":{"__ref":"ForumTopicMessage:message:45062"},"lastPostingActivityTime":"2024-12-22T10:04:48.000-08:00","lastPostTime":"2024-12-22T10:04:48.000-08:00","unreadReplyCount":4,"isSubscribed":false},"ModerationData:moderation_data:45062":{"__typename":"ModerationData","id":"moderation_data:45062","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"Revision:revision:45062_1":{"__typename":"Revision","id":"revision:45062_1","lastEditTime":"2024-12-19T11:05:35.000-08:00"},"ForumReplyMessage:message:45064":{"__typename":"ForumReplyMessage","id":"message:45064","conversation":{"__ref":"Conversation:conversation:45062"},"author":{"__ref":"User:user:14488"},"entityType":"FORUM_REPLY","eventPath":"category:discuss/community:cuxzj43862board:1password/message:45062/message:45064","revisionNum":1,"uid":45064,"depth":1,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:1password"},"subject":"Re: The extension on Safari stays locked even when the app is unlocked.","readOnly":false,"editFrozen":false,"showMoveIndicator":false,"moderationData":{"__ref":"ModerationData:moderation_data:45064"},"parent":{"__ref":"ForumTopicMessage:message:45062"},"body":"

Hi, the other browsers (Chrome and Firefox) work correctly. It seemed to me that I had seen other reports similar to mine, but I couldn't figure out if it was a known issue or random behavior.

","body@stringLength":"199","rawBody":"

Hi, the other browsers (Chrome and Firefox) work correctly. It seemed to me that I had seen other reports similar to mine, but I couldn't figure out if it was a known issue or random behavior.

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