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Former Member's avatar
Former Member
3 years ago

The fill "Code from Message" function is not working on my iPhone

Sometime in the last month or two the "Code from Message" function stopped working on my iPhone 12 (IOS 16.2 - 1Password for IOS 8.9.7). This happens on sites with a second factor required after using the normal username and password. Still works fine on my Mac laptop and desktop and my iPad.

1Password Version: 8.9.7
Extension Version: Not Provided
OS Version: IOS 16.2
Browser:_ Safari
Referrer: forum-search:https://1password.community/search?Search=fill%20code%20from%20message%20not%20working

ios

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  • 1P_Dave's avatar
    1P_Dave
    Icon for Moderator rankModerator
    3 years ago

    @BlueSkies999

    I'm happy to hear that you were able to fix the issue. 🙂

    -Dave

  • Former Member's avatar
    Former Member
    3 years ago

    Rebooting the iPhone fixed it. Thanks for steering me in the right direction.

  • Former Member's avatar
    Former Member
    3 years ago

    That's exactly what I mean. I guess I'll check with Apple. Thanks.

  • 1P_Dave's avatar
    1P_Dave
    Icon for Moderator rankModerator
    3 years ago

    Hello @BlueSkies999! 👋

    Do you mean that when you receive a SMS text message that contains a one-time passcode it's not automatically suggested above your keyboard on your iPhone? If the answer is yes then 1Password actually isn't involved with this feature, it's handled entirely by iOS. You can read more about the feature here: Automatically fill in SMS passcodes on iPhone - Apple Support (CA)

    For help with this feature I recommend reaching out to Apple Support directly.

    If I misunderstood and you're actually referring to the two-factor one-time password that's filled from 1Password then let me now. 🙂

    -Dave