The toolbar icon for 1Password for Safari is 'blank'
I use the 1Password for Safari extension. Recently, I noticed that the icon had disappeared from the Safari toolbar. I checked to be sure the Extension was 'checked' - it was. I deleted and reloaded the Extension. I restarted Safari - all with no luck. Then, as I hovered over an empty are in the toolbar, a grey, empty icon box appeared. It was 1Password! It work when I clicked on it. But even after using it, the icon remains invisible. So, things work BUT can it be made visible?
Hi there, just to let you know that after an update Safari to V 16.3.1, all icons are back in my toolbar.
Thanks for all your time spent here 1P team :)
I'm sorry that you are running into this issue, I have added you to our list of affected users.
At this stage, here are a couple workarounds I can offer:
Press the Cmd + Shift + X shortcut on your keyboard to open the 1Password extension popup.
While the 1Password icon cannot be seen on the Safari toolbar, it can still be clicked on. If you hover your mouse in Safari's toolbar you can see "1Password" show up where the icon should be (as you noted in your earlier screenshot), and you can click to open the extension.
I realize these workarounds aren't ideal, and I'm sorry for any interruption in your workflow caused by this.
I have this issue as well, and running on a 2015 MaccBook on Big Sur and Safari 16.3. Some third-party extensions (including 1Password) became blank recently, but others (as you can see on screenshot below) are still displayed normally. This means there is something, as an earlier poster said, that prevents some but not all third-party extensions from interacting properly with that particular Safari version.
It appears at this time that the issue is not exclusive to 1Password. To access 1Password without having to click and find which extension is which, you can try using the keyboard shortcut Shift+Command+X to open and close the 1Password extension in your browser.
I hope this makes things a bit easier. In the meantime, I've added you to the list of affected users.
Hi there,
Mac OS Big Sur 11.7.3 / Safari 16.3
No more icon in the toolbar for 1Password or G App Launcher (this is the 2 extensions I use on Safari) but they work (just guess which one is 1password and which one is G App Launcher each time I want to use them ! )
I Searched at Apple support but did not find anything relevant. I came here in case you had an advice :)
Just chipping in—I just updated to Big Sur 11.7.3 and Safari 16.3 and my 1Password extension icon is also invisible, but so are my Super Agent and Homecoming for Mastodon extension icons. However, other extension icons such as Ad Block Plus, DevonThink and Downie are perfectly visible, just as they were before. Perhaps there's some strange interaction between 11.7.3 and icons with particular properties? Odd!
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I use the 1Password for Safari extension. Recently, I noticed that the icon had disappeared from the Safari toolbar. I checked to be sure the Extension was 'checked' - it was. I deleted and reloaded the Extension. I restarted Safari - all with no luck. Then, as I hovered over an empty are in the toolbar, a grey, empty icon box appeared. It was 1Password! It work when I clicked on it. But even after using it, the icon remains invisible. So, things work BUT can it be made visible?
I use the 1Password for Safari extension. Recently, I noticed that the icon had disappeared from the Safari toolbar. I checked to be sure the Extension was 'checked' - it was. I deleted and reloaded the Extension. I restarted Safari - all with no luck. Then, as I hovered over an empty are in the toolbar, a grey, empty icon box appeared. It was 1Password! It work when I clicked on it. But even after using it, the icon remains invisible. So, things work BUT can it be made visible?
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Hey @BigStef, @gothick,
\n\n
That's great, thank you for sharing!
\n\n
Let us know if there is anything else we can help with.
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Yup, confirmed fixed for me in 16.3.1, too.
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Hi there, just to let you know that after an update Safari to V 16.3.1, all icons are back in my toolbar. \nThanks for all your time spent here 1P team :)
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Hey @workingclasshero,
\n\n
I'm sorry that you are running into this issue, I have added you to our list of affected users.
\n\n
At this stage, here are a couple workarounds I can offer:
\n\n
\n
Press the Cmd + Shift + X shortcut on your keyboard to open the 1Password extension popup.
\n
While the 1Password icon cannot be seen on the Safari toolbar, it can still be clicked on. If you hover your mouse in Safari's toolbar you can see \"1Password\" show up where the icon should be (as you noted in your earlier screenshot), and you can click to open the extension.
\n
\n\n
I realize these workarounds aren't ideal, and I'm sorry for any interruption in your workflow caused by this.
","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"203","kudosSumWeight":0,"repliesCount":0,"postTime":"2023-02-14T06:01:43.000-08:00","lastPublishTime":"2023-02-14T06:01:43.000-08:00","metrics":{"__typename":"MessageMetrics","views":0},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"entityType":"FORUM_REPLY","eventPath":"category:discuss/community:cuxzj43862board:1password/message:100527/message:100539","replies":{"__typename":"MessageConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"customFields":[{"__typename":"CustomStringField","name":"smartconx_source_identifier","stringValue":""},{"__typename":"CustomStringField","name":"smartconx_message_origin","stringValue":""},{"__typename":"CustomStringField","name":"smartconx_share_messages","stringValue":""}]},"ModerationData:moderation_data:100538":{"__typename":"ModerationData","id":"moderation_data:100538","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:100538":{"__typename":"ForumReplyMessage","author":{"__ref":"User:user:-1"},"id":"message:100538","revisionNum":1,"uid":100538,"depth":1,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:1password"},"parent":{"__ref":"ForumTopicMessage:message:100527"},"conversation":{"__ref":"Conversation:conversation:100527"},"subject":"Re: The toolbar icon for 1Password for Safari is 'blank'","moderationData":{"__ref":"ModerationData:moderation_data:100538"},"body":"
I have this issue as well, and running on a 2015 MaccBook on Big Sur and Safari 16.3. Some third-party extensions (including 1Password) became blank recently, but others (as you can see on screenshot below) are still displayed normally. This means there is something, as an earlier poster said, that prevents some but not all third-party extensions from interacting properly with that particular Safari version.
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Hi 1P_David , \nI don't even know why I did not think at that by myself :) \nThanks for the trick and your fast answer! \nregards
","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"131","kudosSumWeight":0,"repliesCount":0,"postTime":"2023-02-11T15:43:51.000-08:00","lastPublishTime":"2023-02-11T15:43:51.000-08:00","metrics":{"__typename":"MessageMetrics","views":0},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"entityType":"FORUM_REPLY","eventPath":"category:discuss/community:cuxzj43862board:1password/message:100527/message:100537","replies":{"__typename":"MessageConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"customFields":[{"__typename":"CustomStringField","name":"smartconx_source_identifier","stringValue":""},{"__typename":"CustomStringField","name":"smartconx_message_origin","stringValue":""},{"__typename":"CustomStringField","name":"smartconx_share_messages","stringValue":""}]},"User:user:56":{"__typename":"User","id":"user:56","uid":56,"login":"1P_David","biography":null,"registrationData":{"__typename":"RegistrationData","status":null,"registrationTime":"2024-10-22T12:12:58.620-07:00"},"deleted":false,"email":"","avatar":{"__typename":"UserAvatar","url":"https://www.1password.community/t5/s/cuxzj43862/m_assets/avatars/default/avatar-10.svg?time=0"},"rank":{"__ref":"Rank:rank:4"},"entityType":"USER","eventPath":"community:cuxzj43862/user:56"},"ModerationData:moderation_data:100536":{"__typename":"ModerationData","id":"moderation_data:100536","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:100536":{"__typename":"ForumReplyMessage","author":{"__ref":"User:user:56"},"id":"message:100536","revisionNum":1,"uid":100536,"depth":1,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:1password"},"parent":{"__ref":"ForumTopicMessage:message:100527"},"conversation":{"__ref":"Conversation:conversation:100527"},"subject":"Re: The toolbar icon for 1Password for Safari is 'blank'","moderationData":{"__ref":"ModerationData:moderation_data:100536"},"body":"
Hi @BigStef,
\n\n
It appears at this time that the issue is not exclusive to 1Password. To access 1Password without having to click and find which extension is which, you can try using the keyboard shortcut Shift+Command+X to open and close the 1Password extension in your browser.
\n\n
I hope this makes things a bit easier. In the meantime, I've added you to the list of affected users.
","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"203","kudosSumWeight":0,"repliesCount":0,"postTime":"2023-02-11T13:21:13.000-08:00","lastPublishTime":"2023-02-11T13:21:13.000-08:00","metrics":{"__typename":"MessageMetrics","views":0},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"entityType":"FORUM_REPLY","eventPath":"category:discuss/community:cuxzj43862board:1password/message:100527/message:100536","replies":{"__typename":"MessageConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"customFields":[{"__typename":"CustomStringField","name":"smartconx_source_identifier","stringValue":""},{"__typename":"CustomStringField","name":"smartconx_message_origin","stringValue":""},{"__typename":"CustomStringField","name":"smartconx_share_messages","stringValue":""}]},"ModerationData:moderation_data:100535":{"__typename":"ModerationData","id":"moderation_data:100535","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:100535":{"__typename":"ForumReplyMessage","author":{"__ref":"User:user:-1"},"id":"message:100535","revisionNum":1,"uid":100535,"depth":1,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:1password"},"parent":{"__ref":"ForumTopicMessage:message:100527"},"conversation":{"__ref":"Conversation:conversation:100527"},"subject":"Re: The toolbar icon for 1Password for Safari is 'blank'","moderationData":{"__ref":"ModerationData:moderation_data:100535"},"body":"
Hi there, \nMac OS Big Sur 11.7.3 / Safari 16.3 \nNo more icon in the toolbar for 1Password or G App Launcher (this is the 2 extensions I use on Safari) but they work (just guess which one is 1password and which one is G App Launcher each time I want to use them ! ) \nI Searched at Apple support but did not find anything relevant. I came here in case you had an advice :)
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@gothick
\n\n
I'll get you added to out affected user list as well. I'm sorry you've found yourself in this situation.
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Just chipping in—I just updated to Big Sur 11.7.3 and Safari 16.3 and my 1Password extension icon is also invisible, but so are my Super Agent and Homecoming for Mastodon extension icons. However, other extension icons such as Ad Block Plus, DevonThink and Downie are perfectly visible, just as they were before. Perhaps there's some strange interaction between 11.7.3 and icons with particular properties? Odd!
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