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Forum Discussion
There are 59 items in my vault online. I see only 58 on my desktop. Please advise.
Online account: https://my.1password.com/
Desktop: 1Password for Windows Version 7.9.828
1Password Version: 7.9.828
Extension Version: Not Provided
OS Version: Not Provided
Referrer: forum-search:https://1password.community/search?Search=There%20are%2059%20items%20in%20my%20vault%20online.%20I%20see%20only%2058%20on%20my%20desktop.%20Please%20advise.
1 Reply
AliH1P1Password Team
Hey @DrT, thanks for reaching out. It's possible that you have a sync issue on your desktop that we'll need to investigate further. I'd like to ask you to create a diagnostics report from your Windows PC:
Sending Diagnostics Reports (Windows)
Attach the diagnostics to an email message addressed to
support+windows@1password.com.With your email please include:
- A link to this thread: https://1password.community/discussion/128957/there-are-59-items-in-my-vault-online-i-see-only-58-on-my-desktop-please-advise#latest
- Your forum username:
DrT
You should receive an automated reply from our BitBot assistant with a Support ID number. Please post that number here. Thanks!
Ali
