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biorosetics
New Contributor
2 years ago

Titan security key doesn't work with the 1Password for Mac desktop app but works on other platforms

When I add a (Google) Titan security key I cannot use the MacOS application - latest version, 1Password for Mac 8.10.28 (81028034) - a prompt ask for the key (done) but cannot use it. This Titan k...
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biorosetics's avatar
biorosetics
New Contributor
2 years ago

Thank you for your support.

The support ID number for this issue is TSV-89599-962

Log emphasizes this issue: "ThreadId(484) [1P:ffi/op-core-node/src/lib.rs:684] failed to get assertion from security key: ChallengeFailed(InvalidRelyingPartyInput)\nWARN "

In addition:

  • I use the stable version but can reproduce the bug using beta channel.
  • Key is available on iOS
  • Key works fine with Chrome (Google account or other)

Kind regards

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security key doesn't work with the 1Password for Mac desktop app but works on other platforms","id":"message:59208","revisionNum":1,"repliesCount":5,"author":{"__ref":"User:user:3146"},"depth":0,"hasGivenKudo":false,"board":{"__ref":"Forum:board:1password"},"conversation":{"__ref":"Conversation:conversation:59208"},"readOnly":false,"editFrozen":false,"moderationData":{"__ref":"ModerationData:moderation_data:59208"},"body@stripHtml({\"truncateLength\":200})":" When I add a (Google) Titan security key I cannot use the MacOS application - latest version, 1Password for Mac 8.10.28 (81028034) - a prompt ask for the key (done) but cannot use it. \n\n This Titan k...","body@stringLength":"486","rawBody":"

When I add a (Google) Titan security key I cannot use the MacOS application - latest version, 1Password for Mac 8.10.28 (81028034) - a prompt ask for the key (done) but cannot use it.

\n\n

This Titan key can be used on the iOS version of the app using NFC.

\n\n

Thank you for your help.

\n\n
\n\n

1Password Version: 8.10.28
\nExtension Version: Not Provided
\nOS Version: 14.4.1 (23E224)
\nBrowser: Chrome 123.0.6312.87

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When I add a (Google) Titan security key I cannot use the MacOS application - latest version, 1Password for Mac 8.10.28 (81028034) - a prompt ask for the key (done) but cannot use it.

\n\n

This Titan key can be used on the iOS version of the app using NFC.

\n\n

Thank you for your help.

\n\n
\n\n

1Password Version: 8.10.28
\nExtension Version: Not Provided
\nOS Version: 14.4.1 (23E224)
\nBrowser: Chrome 123.0.6312.87

"},"Conversation:conversation:59208":{"__typename":"Conversation","id":"conversation:59208","solved":false,"topic":{"__ref":"ForumTopicMessage:message:59208"},"lastPostingActivityTime":"2024-04-08T06:10:07.000-07:00","lastPostTime":"2024-04-08T06:10:07.000-07:00","unreadReplyCount":5,"isSubscribed":false},"ModerationData:moderation_data:59208":{"__typename":"ModerationData","id":"moderation_data:59208","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"Revision:revision:59208_1":{"__typename":"Revision","id":"revision:59208_1","lastEditTime":"2024-04-04T09:53:58.000-07:00"},"ForumReplyMessage:message:59210":{"__typename":"ForumReplyMessage","id":"message:59210","conversation":{"__ref":"Conversation:conversation:59208"},"author":{"__ref":"User:user:3146"},"revisionNum":1,"uid":59210,"depth":1,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:1password"},"subject":"Re: Titan security key doesn't work with the 1Password for Mac desktop app but works on other platforms","readOnly":false,"editFrozen":false,"moderationData":{"__ref":"ModerationData:moderation_data:59210"},"parent":{"__ref":"ForumTopicMessage:message:59208"},"body":"

Thank you for your support.

\n\n

The support ID number for this issue is TSV-89599-962

\n\n

Log emphasizes this issue: \"ThreadId(484) [1P:ffi/op-core-node/src/lib.rs:684] failed to get assertion from security key: ChallengeFailed(InvalidRelyingPartyInput)\\nWARN \"

\n\n

In addition:

\n\n\n\n

Kind regards

","body@stringLength":"505","rawBody":"

Thank you for your support.

\n\n

The support ID number for this issue is TSV-89599-962

\n\n

Log emphasizes this issue: \"ThreadId(484) [1P:ffi/op-core-node/src/lib.rs:684] failed to get assertion from security key: ChallengeFailed(InvalidRelyingPartyInput)\\nWARN \"

\n\n

In addition:

\n\n\n\n

Kind regards

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