Forum Discussion

Fury's avatar
Fury
Occasional Contributor
4 years ago

Touch ID Does Not Work

Greetings 1PW,

When I click on the fingerprint icon upon opening 1PW, a window flashes on/off quickly but I can't use my finger to log in on my Magic Keyboard (M1 iMac). I've unselected and reselected Touch ID in Pref>Security that I found in another post but no luck.

Also, my Apple Watch no longer opens it either. And I did the same pref toggle.

I'd appreciate some guidance. Thanks.

1Password Version: 1Password 7 Version 7.9.1 (70901007) 1Password Sto
Extension Version: Not Provided
OS Version: 12.0.1

macos

21 Replies

Show More
  • Anonymous's avatar
    Anonymous
    4 years ago

    I had the same problem , I fixed it by deleting finger print and redoing the bio process . But Touch ID was greyed out Pref>Security in the password app . Once I redone the bio process( new finger print ) it started working .