Forum Discussion
Touch ID Grayed out on Macbook Pro (Sonoma OS)
Despite finding this issue on other forum entries, so far none of their solutions have worked. I have disabled and enabled the touch ID in System Settings, restarted, shut down, reinstalled 1Passwor...
GreyM1P
1Password Team
1Password TeamHi there @efudd
It sounds like you've done a lot of the recommended steps, so it'll be best if you can send us a diagnostics report by email so that we can look into this further.
☞ How to send a 1Password diagnostics report
Send it to support+forum@1password.com and you'll receive an auto-reply from 🤖 BitBot. It will contain a conversation number, which looks like [#ABC-12345-123] – post that here and I'll be able to make sure your message goes to the right team. I look forward to hearing from you. :)
— Grey
