Forum Discussion

panning's avatar
panning
New Contributor
8 months ago
Solved

Touch ID no longer available in all browsers on MacBook

As of today all of the Browsers with 1Password Extensions, except Safari have stopped offering touch id to login and instead require my master password.  Touch Id on the main app works fine. This ha...
browser extension
macos
  • 1P_Dave's avatar
    1P_Dave
    8 months ago

    Dmitry_N 

    Our developers have just released an update to the beta version of the 1Password desktop app to improve the reliability of the connection between the app and browser extension: 

    We’ve improved the reliability of the connection between the app and browser extension.

    Please update the desktop app. If you still run into the same issue with 1Password 8.10.70-24 (beta) then let me know and I can help further.

    -Dave

Dmitry_N's avatar
Dmitry_N
New Contributor
8 months ago

Same here, guys!

It started happening today on both of my PCs.

I'm on Windows 11, Chrome 135. 1Password beta app (build 81070023).

I tried both the release and the beta builds of the extension, and they both have the same problem.

  • 1P_Dave's avatar
    1P_Dave
    Icon for Moderator rankModerator
    8 months ago

    Dmitry_N 

    Our developers have just released an update to the beta version of the 1Password desktop app to improve the reliability of the connection between the app and browser extension: 

    We’ve improved the reliability of the connection between the app and browser extension.

    Please update the desktop app. If you still run into the same issue with 1Password 8.10.70-24 (beta) then let me know and I can help further.

    -Dave

    • Dmitry_N's avatar
      Dmitry_N
      New Contributor
      8 months ago

      Thanks! You're superfast :)

      Confirm as fixed.

      • panning's avatar
        panning
        New Contributor
        8 months ago

        Thank you that is fixed now. TBH I had forgotten I was on the Beta Channel ;-)