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Forum Discussion
Touch ID sensor is currently unavailable.
I am getting an error "Touch ID sensor is currently unavailable. You need to sign in using your account password." This started recently, and when I checked Settings > Security > Unlock, both Touch I...
Apologies for the delay in replying.
1. I did see the same message.
2. Touch ID is still working in the desktop app but not the Safari extension.
3. Yes, enabled as per those steps.
The second set of instructions above (even though I didn't see the Touch ID system prompt) seemed to temporarily fix the issue.
However, the extension is now not reporting the error but is instead asking for the password every time I try to use it. Uninstalling/reinstalling the extension didn't fix the issue, nor did either of the set of steps above.
