Forum Discussion

Former Member's avatar
Former Member
5 years ago

Touch ID usability issue

I've just started using a Magic Keyboard with Touch ID and have encounter an issue where the Touch ID dialog looses focus and the Touch ID doesn't work until I click on that dialog again. Is there so...
macos
Former Member's avatar
Former Member
5 years ago

I just reproduced the problem, though it seems intermittent. When a web page is asking for a login, I hit . The 1password login dialogue comes up, as well as the touch dialog. However, sometimes the focus shifts immediately to the 1Password login and away from the touch dialog. This means I need to click on the touch dialog before the touch on the sensor will register.
It doesn't happen all the time, and it doesn't seem to be linked to the website. Usually everything works as expected, but this issue happens enough to be annoying.