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Former Member's avatar
Former Member
3 years ago

Touch ID w 2 M2 macs suddenly doesn't work for either one

My wife and I both have m2 macs - hers is an air and mine is a pro. I'm at Ventura 13.0. Hers isn't here with my so not sure what hers is, but it's 2 weeks old. We're both using 1PW extensively ...
macos
GreyM1P's avatar
GreyM1P
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3 years ago

Hey there @Jononiess

You mentioned running macOS Ventura 13.0, and the current version is 13.4. If your Mac has downloaded the update but hasn't installed it yet, things like Touch ID can stop working until the update is applied.

Check for, and install, any available macOS updates (on both Macs) by clicking the  Apple menu > System Settings... > General > Software Update.

I look forward to hearing how you get on after the updates. :)

— Grey