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Forum Discussion
cortig
3 years agoSuper Contributor
TouchID not working in Safari
TouchID with the Safari extension has been problematic for me lately. It used to work flawlessly, then stopped altogether, then briefly worked again and now it’s once again no longer working and I sy...
steph_giles
1Password Team
2 years agoHey cortig,
You can install the beta version of 1Password for Safari from here: Use 1Password beta releases.
With that being said, if you are continuing to have issues I think it would be useful if we could take a closer look at some logs and what may be going wrong.
I'd like to ask you to send over a console log from your browser as well as a diagnostics report:
Please attach the reports to an email message addressed to support+forum@1password.com with a link to this thread.
You should receive an automated reply from our BitBot assistant with a Support ID number. Please post that number here. Thanks very much!