TouchID requires password too often

Auto-lock has always been set to 2 minutes, and I don't want to alter that. I just don't want to have to manually authenticate with my password to open 1Password more than once per 30 days, as is supposed to happen.

I don't use keyboard shortcuts for autofill and I don't use 1Password for apps in macOS. I'm only using 1Password to authenticate websites.

Hi LarryMcJ,

Sorry to hear password settings aren't behaving as expected. Could I ask you how your auto-lock settings are currently configured? You can find these just below the Touch ID section you shared:

And to confirm, are you being asked for your account password when using autofill via a keyboard shortcut? Is the behaviour the same whether you're filling in your browser or an app?

Let me know and we'll take it from there. 🙂

I’ve always expected this behavior after a restart.

I seem to have misread your original post. The problem I'm talking about is Touch ID failing (and then asking for a password) more often than it used to, not 1Password requiring a login password more often.

Sorry for the confusion.

David

I’ve always expected this behavior after a restart. But 1Password isn’t supposed to do this 20% of the time during normal autofills.

In a single 48-hour period, using 1Password on macOS (Ventura v13.0.1), I used AutoFill a total of 50 times. Out of those 50 times, 1Password required my actual password (not TouchID) 10 times.

Is this limited to 1Password?

For what it's worth, with a MacBook Pro 16-inch 2019 (Ventura 13.0.1), I have the same problem with 1Password 8, but also when rebooting or using different applications.

It seems to have started when I upgraded to Ventura, and deleting and re-entering fingerprints doesn't seem to help.

David