Forum Discussion

klepp0906's avatar
klepp0906
Dedicated Contributor
4 years ago

TPM stopped working after restore

So i restored a macrium image taken at 9am at about 1pm, so only 4 hours difference. Unfortunately it appears to have somehow broken TPM in 1password. Use TPM module is checked, but greyed out now....
windows
ag_mike_d's avatar
ag_mike_d
Icon for 1Password Team rank1Password Team
4 years ago

Hi klepp0906, sorry for the delay here and thanks for your message. I'm happy to hear this issue with the TPM setting was resolved.

I can't say exactly what caused this issue, but many times a full reset/re-enroll of Windows Hello as mentioned will help resolve these issues. We're continuing to work on and make improvements to Enhanced Windows Hello with 1Password 8.

Have a good one!