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Forum Discussion
TPM stopped working after restore
So i restored a macrium image taken at 9am at about 1pm, so only 4 hours difference. Unfortunately it appears to have somehow broken TPM in 1password. Use TPM module is checked, but greyed out now....
Hello klepp0906,
glad to read you resolved the issue.
When I had a https://1password.community/discussion/130705/solved-windows-hello-doesnt-work-after-account-password-change-some-further-hassle-setting-up, deleting the 1Password folder in %localappdata% helped me to get 1Password working with Windows Hello again. I throw that in just in case the problem comes up again in a future restore and as another possible way before resetting the TPM.
Of course with my solution one needs their https://support.1password.com/secret-key/ and the https://support.1password.com/two-factor-authentication/ (if enabled) besides the Account Password, preferably on a second device or by prior logging in to 1Password.com/.ca/.eu to set up the app again. This is actually another neat thing about the 1Password Sync Service.
I also use Macrium and this is the first time I read from this issue. At least now I know another way if I run into it and my solution won't work. Thanks for sharing!
