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aorons's avatar
aorons
New Contributor
3 years ago

ipassword8 just seems clumsy

I don't understand what the upgrade is here. 1Password 7 worked quietly and elegantly in the background. Now I've got blue buttons and popup windows every time I'm trying to enter information in a fi...
ios
1P_Dave's avatar
1P_Dave
Icon for Moderator rankModerator
3 years ago
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Hello vishalsheth! 👋

I'm sorry that the new iPhone's name wasn't registered. Can you try the following:

  1. Make sure that you download and save your Emergency Kit.
  2. Log in to your 1Password account on 1Password.com (in the browser, not the app).
  3. Click on your name and then click on My Profile.
  4. Click on the gear wheel next to the incorrect device name and then click Deauthorize Device.

1Password will ask you for your account password and Secret Key the next time that you open the app. Let me know if that helps. 🙂

-Dave

  • noraar's avatar
    noraar
    Frequent Contributor
    3 years ago
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    I feel like this happens whenever a company tries to streamline/unify apps across platforms. Invariably a lot of stuff gets lost in the transition. Apple did this quite a few years ago with iWork when it unified things between the Mac and iOS. It took Apple years to reach feature part parity b/w there old and new versions (and even now, Pages is still missing some features). However, there’s a big difference between iWork and 1Password, iWork is free. AgileBits is still asking their users to pay a monthly fee for software that still feels like a beta (even after they admittedly decent 8.10 update).

  • AMonitorDarkly's avatar
    AMonitorDarkly
    Super Contributor
    3 years ago
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    I’m glad to see many issues were fixed in the latest update but, to be frank, most of these “new” features were things that we already had in 1P7 and were inexplicably removed from 1P8. 1P8 was half baked and rushed. Your paying customers are not beta testers. We shouldn’t have to deal with UX crippling bugs that go unfixed for months and left to wonder what workflow-critical functionality is going to be removed at the next major release.

  • 1P_Dave's avatar
    1P_Dave
    Icon for Moderator rankModerator
    3 years ago
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    Hello southernforge! 👋

    I hope that you're having a nice day today. We're always interested in learning more about how 1Password can be made better. Are you running into specific issues that our team hasn't yet helped you address? Can you tell me a little more about what you're finding currently lacking with 1Password for iOS? I would be happy to pass along your feedback to the team. 🙂

    -Dave

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to a new iphone","id":"message:68663","entityType":"FORUM_TOPIC","eventPath":"category:discuss/community:cuxzj43862board:1password/message:68663","revisionNum":1,"repliesCount":5,"author":{"__ref":"User:user:16785"},"depth":0,"hasGivenKudo":false,"board":{"__ref":"Forum:board:1password"},"conversation":{"__ref":"Conversation:conversation:68663"},"readOnly":false,"editFrozen":false,"showMoveIndicator":false,"moderationData":{"__ref":"ModerationData:moderation_data:68663"},"body@stripHtml({\"truncateLength\":200})":" I find this really wired. The iPhone allows to transfer data to a new iPhone. This is good. But the issue is in 1password that it keeps the same name. It does not take the new name of the phone. Go t...","body@stringLength":"710","rawBody":"

I find this really wired. The iPhone allows to transfer data to a new iPhone. This is good. But the issue is in 1password that it keeps the same name. It does not take the new name of the phone. Go to the options to see which devices one is logged in into the account and you'll see all possible old devices. I would like that after transfer 1password should take the new name of the device. How can this be achieved?

\n\n
\n\n

1Password Version: Not Provided
\nExtension Version: Not Provided
\nOS Version: Not Provided
\nBrowser:_ Not Provided
\nReferrer: forum-search:transfer to a new iphone

\n","kudosSumWeight":0,"postTime":"2023-05-04T09:44:20.000-07:00","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"attachments":{"__typename":"AttachmentConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"tags":{"__typename":"TagConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[{"__typename":"TagEdge","cursor":"MjUuNHwyLjF8b3wxMHxfTlZffDE","node":{"__typename":"Tag","id":"tag:ios","text":"ios","time":"2025-01-27T11:33:30.736-08:00","lastActivityTime":null,"messagesCount":null,"followersCount":null}}]},"timeToRead":1,"currentRevision":{"__ref":"Revision:revision:68663_1"},"latestVersion":null,"metrics":{"__typename":"MessageMetrics","views":954},"read":false,"visibilityScope":"PUBLIC","canonicalUrl":null,"seoTitle":null,"seoDescription":null,"isEscalated":null,"placeholder":false,"originalMessageForPlaceholder":null,"messagePolicies":{"__typename":"MessagePolicies","canModerateSpamMessage":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","key":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","args":[]}}},"archivalData":null,"customFields":[{"__typename":"CustomStringField","name":"smartconx_source_identifier","stringValue":""},{"__typename":"CustomStringField","name":"smartconx_message_origin","stringValue":""},{"__typename":"CustomStringField","name":"smartconx_share_messages","stringValue":""}],"body":"

I find this really wired. The iPhone allows to transfer data to a new iPhone. This is good. But the issue is in 1password that it keeps the same name. It does not take the new name of the phone. Go to the options to see which devices one is logged in into the account and you'll see all possible old devices. I would like that after transfer 1password should take the new name of the device. How can this be achieved?

\n\n
\n\n

1Password Version: Not Provided
\nExtension Version: Not Provided
\nOS Version: Not Provided
\nBrowser:_ Not Provided
\nReferrer: forum-search:https://1password.community/search?Search=transfer%20to%20a%20new%20iphone

"},"Conversation:conversation:68663":{"__typename":"Conversation","id":"conversation:68663","solved":false,"topic":{"__ref":"ForumTopicMessage:message:68663"},"lastPostingActivityTime":"2023-05-09T04:50:57.000-07:00","lastPostTime":"2023-05-09T04:50:57.000-07:00","unreadReplyCount":5,"isSubscribed":false},"ModerationData:moderation_data:68663":{"__typename":"ModerationData","id":"moderation_data:68663","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"Revision:revision:68663_1":{"__typename":"Revision","id":"revision:68663_1","lastEditTime":"2023-05-04T09:44:20.000-07:00"},"ForumReplyMessage:message:68664":{"__typename":"ForumReplyMessage","id":"message:68664","conversation":{"__ref":"Conversation:conversation:68663"},"author":{"__ref":"User:user:55"},"entityType":"FORUM_REPLY","eventPath":"category:discuss/community:cuxzj43862board:1password/message:68663/message:68664","revisionNum":1,"uid":68664,"depth":1,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:1password"},"subject":"Re: transfer to a new iphone","readOnly":false,"editFrozen":false,"showMoveIndicator":false,"moderationData":{"__ref":"ModerationData:moderation_data:68664"},"parent":{"__ref":"ForumTopicMessage:message:68663"},"body":"

Hello vishalsheth! 👋

\n\n

I'm sorry that the new iPhone's name wasn't registered. Can you try the following:

\n\n
    \n
  1. Make sure that you download and save your Emergency Kit.
    2. \n
  2. Log in to your 1Password account on 1Password.com (in the browser, not the app).
    3. \n
  3. Click on your name and then click on My Profile.
    4. \n
  4. Click on the gear wheel next to the incorrect device name and then click Deauthorize Device.
    5. \n
\n\n

1Password will ask you for your account password and Secret Key the next time that you open the app. Let me know if that helps. 🙂

\n\n

-Dave

","body@stringLength":"1019","rawBody":"

Hello ! 👋

\n\n

I'm sorry that the new iPhone's name wasn't registered. Can you try the following:

\n\n
    \n
  1. Make sure that you download and save your Emergency Kit.
    2. \n
  2. Log in to your 1Password account on 1Password.com (in the browser, not the app).
    3. \n
  3. Click on your name and then click on My Profile.
    4. \n
  4. Click on the gear wheel next to the incorrect device name and then click Deauthorize Device.
    5. \n
\n\n

1Password will ask you for your account password and Secret Key the next time that you open the app. Let me know if that helps. 🙂

\n\n

-Dave

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