TRIAL (Family Plan)

Hi Nico,

Thanks for those details! You have two subscription options, if you're using Apple devices: You can make an in-app purchase in the 1Password app and then your payment will be managed by Apple. Alternatively, you can sign up with 1Password directly.

When creating a 1Password account and subscription, we do suggest that you create the account through our website and not using the Apple App Store. 

If you start your subscription using an in-app purchase, there are some changes you can’t make to your account on 1Password.com, such as changing your account type or adding additional users to your account. 1Password is also unable to assist with any billing inquiries such as credits, discounts, promotions, and refunds, since it's Apple managing that information. 

For those reasons, we always recommend signing up directly with 1Password instead of through a third-party subscription. I highly recommend signing up in a web browser on a computer so you can easily download and save your Emergency Kit, print it off, write down your Password on it, and keep it somewhere safe. This way, you will always have the recovery access, and will be able to easily add your 1Password account to your devices.

Let me know how everything goes and if you have any questions along the way, feel free to ask!