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alexhua's avatar
alexhua
New Contributor
2 years ago

Trouble Migrating 1P7 Data to 1P8

I got a new iPhone 14 Pro. I had an iPhone SE (2nd Gen, iOS 14). I backed up my iPhone data to a computer. I transferred all of my data from my old iPhone to my new one and gave away the SE to a rela...
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1P_Tommy's avatar
1P_Tommy
Icon for Moderator rankModerator
2 years ago

alexhua

1Password 7 should open. It might be best to talk with our technical team to look into this in more details. Please email us using support+forum@1password.com. Be sure to use the email address tied to the account in question.

It might be that 1Password 7 is damaged and needs replacing or that you've attempted to use the wrong sync method or still yet that you're using an incorrect password which can happen with some different keyboard layout.

Include the following:

Your user name here in the forum. alexhua
A link to this topic. https://1password.community/discussion/144297/trouble-migrating-1p7-data-to-1p8#latest

This will help us connect the dots as they say.