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Turn off 2FA when turning off option not in managed accounts
I'm trying to turn off 2FA, but that is not an option in my laptop's 1Password app. I click on manage accounts > account > ... , but the "Turn off two-factor authentication" that this https://support.1password.com/two-factor-authentication/?mac talks about is not available. All I see is "More Settings..." which tries to get me to log into the website, which I can't because that requires 2FA. I can't remember ever turning 2FA on, and if I did, I don't have it in any of my authenticator apps anymore.
Hello Kristin​! 👋
I'm sorry that you're having trouble accessing your 1Password account. I see that you have a support ticket open with our team and that one of my colleagues sent you an email yesterday. Please continue the conversation there.
To avoid duplication of efforts, I've closed this community thread.
-Dave
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- 1P_Dave
Moderator
Hello Kristin​! 👋
I'm sorry that you're having trouble accessing your 1Password account. I see that you have a support ticket open with our team and that one of my colleagues sent you an email yesterday. Please continue the conversation there.
To avoid duplication of efforts, I've closed this community thread.
-Dave
