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Arnoud's avatar
Arnoud
Occasional Contributor
2 years ago

Typed characters constantly disappearing when searching for related items

When adding a related item, you can search for one under "Choose an item". Every time I type the item name there, characters are constantly disappearing, forcing me to retype them. Only when I type r...
macos
1P_Dave's avatar
1P_Dave
Icon for Moderator rankModerator
2 years ago

Hello Arnoud! 👋

I'm sorry that you're running into an issue when typing passwords into 1Password. I've tried to reproduce the issue on two different Macs and I'm unable to so far. So that I can better understand the situation can you tell me the following:

  1. Did the issue just start recently? Or has it been happening for some time?
  2. Can you reproduce the issue in any other fields? For example, when searching for an item?
  3. Are you using a Macbook's built-in keyboard? Or an external keyboard?

I look forward to hearing from you.

-Dave

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Every time I type the item name there, characters are constantly disappearing, forcing me to retype them. Only when I type r...","body@stringLength":"725","rawBody":"

When adding a related item, you can search for one under \"Choose an item\". Every time I type the item name there, characters are constantly disappearing, forcing me to retype them. Only when I type repeatedly or very slowly, it works.

\n\n

Example:
\n

\n\n
\n\n

1Password Version: 1Password for Mac 8.10.8 (81008045)
\nOS Version: 13.4.1

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When adding a related item, you can search for one under \"Choose an item\". Every time I type the item name there, characters are constantly disappearing, forcing me to retype them. Only when I type repeatedly or very slowly, it works.

\n\n

Example:
\n

\n\n
\n\n

1Password Version: 1Password for Mac 8.10.8 (81008045)
\nOS Version: 13.4.1

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Hello Arnoud! 👋

\n\n

I'm sorry that you're running into an issue when typing passwords into 1Password. I've tried to reproduce the issue on two different Macs and I'm unable to so far. So that I can better understand the situation can you tell me the following:

\n\n
    \n
  1. Did the issue just start recently? Or has it been happening for some time?
    2. \n
  2. Can you reproduce the issue in any other fields? For example, when searching for an item?
    3. \n
  3. Are you using a Macbook's built-in keyboard? Or an external keyboard?
    4. \n
\n\n

I look forward to hearing from you.

\n\n

-Dave

","body@stringLength":"795","rawBody":"

Hello ! 👋

\n\n

I'm sorry that you're running into an issue when typing passwords into 1Password. I've tried to reproduce the issue on two different Macs and I'm unable to so far. So that I can better understand the situation can you tell me the following:

\n\n
    \n
  1. Did the issue just start recently? Or has it been happening for some time?
    2. \n
  2. Can you reproduce the issue in any other fields? For example, when searching for an item?
    3. \n
  3. Are you using a Macbook's built-in keyboard? Or an external keyboard?
    4. \n
\n\n

I look forward to hearing from you.

\n\n

-Dave

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