Forum Discussion

tomatoandcake's avatar
tomatoandcake
New Contributor
2 months ago

UGOS UGreen NAS MFA

Hi 1Password community,

I've just got myself a second NAS system from UGreen, which runs UGOS.

I notice 1Password doesn't properly input the MFA code when prompted, and I have to manually copy and paste it into the UI when log into my UGreen NAS.

When it tries to auto-paste the code - it seems to only input one number of the 6-digit code. A manual copy paste works though.

UGOS is fairly new, so I understand it may not work for auto-login right away.

it works on my Synology NAS for the MFA code auto-input - but not the UGreen NAS.

Thought I'd mention it for a future fix!

 

browser extension
feature request

1 Reply

  • 1P_Dave's avatar
    1P_Dave
    Icon for Moderator rankModerator
    3 hours ago

    Hello tomatoandcake​! 👋

    I'm sorry that 1Password isn't filling your one-time password into your NAS system. So that we can get this fixed, could you please send the page structure of the webpage in question to our support team? Follow these steps:

    1. Open the website in question until you can see the one-time password field that you're referring to.
    2. Right-click on the page and click "1Password - Password Manager" > Help > Collect Page Structure.


    Attach the resulting JSON file to an email message addressed to support@1password.com

    With your email please include:

    • A link to this thread: https://www.1password.community/discussions/1password/ugos-ugreen-nas-mfa/159940
    • Your forum username: tomatoandcake
    • A link to the affected webpage.
    • Please do not post the file here on the forum. 


    You should receive an automated reply from our BitBot assistant with a Support ID number. Please post that number here. Thanks very much!

    -Dave