Forum Discussion

parekh's avatar
parekh
Occasional Contributor
4 years ago

Unable to auto-fill generated passwords

When a form asks me to "create password" I can see the 1Password dropdown with a suggested password, but clicking that item does nothing (see screenshot 1). If I go into the Chrome extension and ...
browser extension
Former Member's avatar
Former Member
3 years ago

@kataract Sorry for the delayed response, if you're still experiencing this issue could you try the following steps and see if it helps for you?

  1. Right-click the 1Password icon in the browser toolbar and click 'Settings'.
  2. Scroll down to "Integrate with 1Password app" at the end of General section and toggle it off.
  3. Scroll down to "Accounts & vaults".
  4. Sign out of your account and Sign in again.
  5. Fully close the web browser.
  6. Right click the 1Password icon in your macOS menu bar (top right near the clock), and select 'Quit'.
  7. Re-open and unlock the 1Password app.
  8. Then go ahead and re-open the web browser and turn on the "Integrate with 1Password app" option again.

J4rm4n - I can understand where you're coming from, and apologize for any inconvenience. I'll be happy to pass your insight forward to the team as we continually make improvements. We appreciate your continued support 🙂