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Ungs's avatar
Ungs
New Member
6 hours ago

Unable to claim GitHub Student Pack - Authentication Error (Ticket #576364)

Hi everyone,

I am trying to claim the 1Password offer via the GitHub Student Developer Pack, but I am running into an authentication error.

Right after I click to authorize with my GitHub account, I immediately get this error message before I even get the chance to log in to or create a 1Password account:

"Something went wrong. We weren't able to authenticate with your GitHub account. Please try again or contact support, or go back to 1Password."

I searched the forum and saw a few others mentioning a potential OAuth callback issue or missing state parameter.

I have already emailed support@1password.com and provided my browser's console log to help troubleshoot the issue.

My Ticket ID is: #576364

Could someone from the 1Password team please help look into this ticket? I would really appreciate any assistance in getting this resolved so I can activate the student pack.

Thank you!

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  • Hello Ungs​! 👋

    I’m sorry you’re experiencing issues redeeming your Student Developer Pack promo. I’ve checked on your case, and your support ticket is currently in our billing team’s queue. They’ll get back to you as soon as possible. Thank you for your patience.

    -Dave