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Sontan's avatar
Sontan
New Contributor
5 months ago

Unable to create and save a passkey in Costco android app

I am getting the error message when trying to create a passkey in the Costco android app on my Samsung S22 Ultra phone: "Unable to save passkey. For security reasons, 1Password did not save this pass...
android
passkeys
Sontan's avatar
Sontan
New Contributor
9 days ago

Update: I am not certain if this has been resolved...at least from my end. I went to the Costco website on my Windows desktop this evening and was able to create a passkey that was saved to 1Password. When I access the Costco app on my Samsung phone, the passkey is there as it shows that a passkey is saved in 1Password. So maybe this is a workaround. Unfortunately I did not try to set it up again from the phone.

  • Dunecat's avatar
    Dunecat
    Dedicated Contributor
    9 days ago

    Great news! Can confirm that Costco fixed it on their end. Seems like they did it by updating their passkey implementation to be industry standard :)