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volte's avatar
volte
New Contributor
5 months ago

Unable to dismiss "Start here: Add your family to 1Password"

For the love of everything that is holy, please let me close this! I've already invited TWO family members. I'm done. There's no more starting. Please. You're triggering my OCD!

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1 Reply

  • 1P_Dave's avatar
    1P_Dave
    Icon for Moderator rankModerator
    5 months ago

    Hello volte​! 👋

    I'm sorry that you're seeing a message asking your to add family members when you've already added them. I haven't been able to reproduce the issue on my end and I'd like to ask a few questions: 

    1. Are you using a Windows PC or a Mac? And are you seeing this message in the desktop app or on 1Password.com?
    2. Have you confirmed the family members that you've added? If you haven't then does confirming them get rid of the message? 


    I look forward to hearing from you.

    -Dave

    #39092