Forum Discussion

avspinball's avatar
avspinball
New Contributor
4 years ago

Unable to edit login from extension

Using chrome & Vivaldi I click the edit icon on the extension for the login I'm on. Use to open page to edit the login. Now nothing happens. Waiting in the desktop app to change it there but never...
windows
1P_PeterG's avatar
1P_PeterG
Icon for Community Manager rankCommunity Manager
4 years ago

Hi avspinball, thanks for the additional detail here. That's certainly not normal performance behavior. It sounds like there may be a connection issue between your browser extension and the 1Password for Windows app.

Our team will be happy to help resolve this for you. It will likely involve discussing specifics of your apps and setup, so I'll ask you to send us a brief email over at support+windows@1Password.com. Please include a link to this discussion so we know that the person emailing is you. Our team will then get to work setting this to rights for you! 😀

Thanks, and hope to see you over there 👋