Forum Discussion

petersbl6675's avatar
petersbl6675
New Contributor
2 years ago

unable to enter password when selecting open Account

I have 2 accounts in 1PW. When I select the 2nd account from the dropdown, I do not get a password dialog box. The same thing happens when I select that account from the Accounts menu. Also, I'm unab...
macos
GreyM1P's avatar
GreyM1P
Icon for 1Password Team rank1Password Team
2 years ago

Hi petersbl6675

Well, that doesn't sound right at all. I've not been able to reproduce the errors you reported, so it'll be better if we can investigate this with you by email.

Send us an email at support+forum@1password.com and you'll receive an auto-reply from 🤖 BitBot. It will contain a conversation number, which looks like [#ABC-12345-123] – post that here and I'll be able to make sure your message goes to the right team. I look forward to hearing from you. :)

— Grey