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dmoor's avatar
dmoor
Occasional Contributor
2 years ago

Unable to login to website

I am running macOS Ventura 13.3 on a Mac. I am trying to log into 1Password to download as I’m setting up a new boot disk. I enter the login information secret key and password in both chrome and safari. Nothing happens. I am successful using the same information logging in from my iPhone or iPad. Try to download as a new user, but then again sent me to the same login page which doesn’t work.

1Password Version: Not Provided
Extension Version: Not Provided
OS Version: 13.3
Browser:_ Not Provided
Referrer: forum-search:Unable to login to website

browser extension
  • steph_giles's avatar
    steph_giles
    Icon for 1Password Team rank1Password Team
    2 years ago

    Hey dmoor,

    I'm so sorry for the delayed response, are you still having trouble?

    Is this when trying to sign into 1Password.com? Are you seeing an error message at all?

    Any information would be really helpful.