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Former Member's avatar
Former Member
4 years ago

Unable to set Fill in Browser shortcut as cmd+\

Hello, just upgraded to version 8 of 1password and I am unable to use the shortcut cmd+\ to fill-up form on the web. Clicking cmd+\ doesn't do anything. I checked on the preferences and changed it to see if it works with another shortcut (cmd+shift+h), and it work flawlessy.
I tried to change it back to cmd+\ but it "translate" cmd+\ into cmd+<:

Any idea what is happening and how(if) can I fix it?

I am using a QWERTY italian keyboard on a m1 macbook air


1Password Version: 8
Extension Version: Not Provided
OS Version: 12.3

23 Replies

  • Former Member's avatar
    Former Member

    Thanks a lot Jack_P_1P , feel free to check out the thread I made where I explained the issue in detail if you need more info. Using a different keyboard shortcut definitely works just fine, however cmd+\ is very handy and the default instructions tell you to press that, so if you could eventually fix this issue I think it would be great and it would make things much easier to figure out for the average user that doesn't know how to fix this issue (besides, keyboard shortcut registration is all over the place until the bug gets fixed and the correct keys are recognized, regardless of what keyboard layout people are using). I believe it's an issue with (some?) non-US keyboard layouts, hopefully the fix isn't too hard to implement. Thanks again for your reply, much appreciated.

  • Jack_P_1P's avatar
    Jack_P_1P
    Icon for 1Password Team rank1Password Team

    Hey @nca and @Raekon:

    Thanks for reaching out about this. This is something we're investigating, and while I don't have any specifics to share just yet, it's definitely something we'd like to improve on.

    In the meantime, if you're willing to use a different Fill in browser shortcut, that would be your best bet.

    Jack

  • Former Member's avatar
    Former Member

    Same exact issue I have and I posted about, but no replies. I also have an Italian keyboard. I think I'll have to contact support directly because it's clearly a bug