Forum Discussion
Unable to set Up 1Password
I signed up for the trial of family plan and gave credit card. (Win 10) I entered a master password twice with no problems. I downloaded the app as instructed. .Secret key was pasted in without probl...
Hi @sl91911!
However, I received error that my master password was incorrect.
If I try to log onto the website, same problem.
It sounds like you entered the wrong password when you created your account unfortunately. But no worries, since the account is brand new, you can certainly delete it and create a new one :+1:
Is there is a quick fix such as deleting my whole account and starting over again?
https://support.1password.com/delete-account/
This documentation page shows you how to delete your account. Afterwards, you can create a new one with a password you know :+1:
