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System's avatar
System
Super Contributor
1 year ago
Solved

Unable to unlock 1Password in a "add to dock" web app in Safari

This discussion was created from comments split from: Safari Add to Dock Web App on Mac.
macos
  • 1P_Dave's avatar
    1P_Dave
    23 days ago

    cyt233​ 

    Thank you for following up. We are aware of an ongoing issue where users are unable to unlock 1Password for Safari in Safari web apps on the Mac. The issue occurs if 1Password is locked and you try to unlock 1Password from inside of the web app. An internal bug report is open in our developer's backlog to find a fix.

    For the time being, the three best workarounds are: 

    1. Unlock 1Password using the desktop app first and then open 1Password for Safari in the web app. Don't try to unlock 1Password from inside of the web app itself. 
    2. Turn off 1Password for Safari's integration with the desktop app and unlock 1Password for Safari separately from the desktop app: Right click on 1Password in Safari > Settings > General > Turn off "Integrate this extension with the 1Password desktop app".
    3. Use Universal Autofill to fill login credentials in Safari web apps using the Command-Backslash keyboard shortcut: Use Universal Autofill in apps and browsers on your Mac



    I know that these aren't the best workarounds and hopefully a fix will be released in a future update as soon as possible. 

    -Dave

    issue=FS-853

1P_Dave's avatar
1P_Dave
Icon for Moderator rankModerator
1 year ago

Hello mayostard! 👋

I'm sorry that 1Password isn't working inside of Safari web apps. The ability to use extensions inside of Safari web apps appears to be a new feature and I can reproduce the issue that you've described on my Macs as well.

I've filed a work item with our development team so that they can investigate this further. Hopefully this is something that can be fixed in a future update to 1Password for Safari soon.

For the time being, I recommend that you use Universal Autofill to fill your login instead which does work with Safari web apps. You mentioned that Command-Backslash didn't work for you, can you make sure that you've setup Universal Autofill on your Mac: Use Universal Autofill in apps and browsers on your Mac

I look forward to hearing from you.

-Dave

ref: dev/core/core#33052