Forum Discussion

System's avatar
System
Super Contributor
1 year ago
Solved

Unable to unlock 1Password in a "add to dock" web app in Safari

This discussion was created from comments split from: Safari Add to Dock Web App on Mac.
macos
  • 1P_Dave's avatar
    1P_Dave
    23 days ago

    cyt233​ 

    Thank you for following up. We are aware of an ongoing issue where users are unable to unlock 1Password for Safari in Safari web apps on the Mac. The issue occurs if 1Password is locked and you try to unlock 1Password from inside of the web app. An internal bug report is open in our developer's backlog to find a fix.

    For the time being, the three best workarounds are: 

    1. Unlock 1Password using the desktop app first and then open 1Password for Safari in the web app. Don't try to unlock 1Password from inside of the web app itself. 
    2. Turn off 1Password for Safari's integration with the desktop app and unlock 1Password for Safari separately from the desktop app: Right click on 1Password in Safari > Settings > General > Turn off "Integrate this extension with the 1Password desktop app".
    3. Use Universal Autofill to fill login credentials in Safari web apps using the Command-Backslash keyboard shortcut: Use Universal Autofill in apps and browsers on your Mac



    I know that these aren't the best workarounds and hopefully a fix will be released in a future update as soon as possible. 

    -Dave

    issue=FS-853

mayostard's avatar
mayostard
New Contributor
1 year ago

Thanks for the quick reply! Glad to see you can reproduce the behavior. I do have Universal Autofill working, and have actually been able to use it on web apps, though sort of inconsistently, and not always through Cmd-.

I just tested it to log into this forum through a web app, and it had some interesting behavior. At first it all worked, both Cmd-\ and using the little icon in the text box. I suspected that was because I already had 1Password unlocked, so I locked it.

Then when I tried clicking the little icon, it brought up the authentication window correctly. But when I authenticated, the web app didn't get the message, and the little icon still showed as locked. And now whenever I clicked it, nothing at all would happen.

However, Cmd-\ does seem to still be working even in this state. So maybe it not working before was a fluke, and that's a decent workaround for the moment.

I hope that info helps! Happy to try any other tests that might be helpful to you.