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udiuke's avatar
udiuke
New Contributor
2 years ago

Unable to unlock 1Password on my Mac with Apple Watch since watchOS 10.4

Hello everyone, Since I updated my Apple Watch to watchOS 10.4, I can no longer unlock 1Password on my Mac. I still get haptic feedback from the watch that I should now double tap the side button, ...
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1P_Dave's avatar
1P_Dave
Icon for Moderator rankModerator
2 years ago

Hello udiuke! 👋

I'm sorry that you're having trouble unlocking 1Password using your Apple Watch. Did you mean to turn on AssistiveTouch on your Apple Watch? Updating to watchOS 10.4 didn't turn it on for me. You can turn that feature off if you wish by using this guide: Use AssistiveTouch on Apple Watch - Apple Support (CA)

Can you also check to see if "Confirm with AssistiveTouch" is turned on or off? You can find the setting here:

  1. Open the Setting app on your Apple Watch.
  2. Tap Accessibility.
  3. Scroll down and tap AssistiveTouch.
  4. Scroll down and check Confirm with AssistiveTouch.

If it's on then can you try turning it off and then try unlocking 1Password again? I look forward to hearing from you.

-Dave