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Former Member's avatar
Former Member
3 years ago

Uninstalling from Windows 7 (Win7)

On a machine running Windows 7 (Win7), I installed the current version of 1Password for windows (ver. 8.10.5). It won't run, so now I need to uninstall it.

Nothing happens when I click on its entry in the Control Panel's "Uninstall or change a program" function. (My guess is the uninstallation program won't run for the same reason the main program won't run.)

Any ideas on how to uninstall ver. 8.10.5 from Windows 7?

1Password Version: 8.10.5
Extension Version: n/a
OS Version: Windows 7
Browser:_ n/a

windows

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  • artoor's avatar
    artoor
    New Contributor
    3 years ago

    Let me join this conversatian. Similar problem here. I have Windows 7 x64 and standalone version doesn't work for some time now. Neither downdgrade to an older version of 1Password nor uninstall it works. I get an error as attached..

  • 1P_Gem's avatar
    1P_Gem
    Icon for 1Password Team rank1Password Team
    3 years ago

    Hi @Anon1234! I can see that you've also emailed in about this issue, so we'll continue the conversation over there to prevent any wires getting crossed. A member of the team should be in touch with you shortly 😄

    ref: SZQ-36842-722