Forum Discussion

spenceka's avatar
spenceka
New Contributor
6 months ago

United health care autofill issue

I have two accounts with UCH and it always reverts to my wife's account and autofills that and moves right on to Identity confirmation so I can't ever fill in my information.  I think I have the Mac ...
macos
1P_Dave's avatar
1P_Dave
Icon for Moderator rankModerator
6 months ago

Hello spenceka! 👋

Thank you for reaching out. 1Password will only ever fill login credentials that you'd told it to fill. If you navigate to the United health care website (by typing in the website address into your browser, not by opening the website from 1Password) and then click into the username or password field, do you see 1Password suggest your login credentials? What happens when you click on your suggested login? 

I look forward to hearing from you.

-Dave

  • spenceka's avatar
    spenceka
    New Contributor
    6 months ago

    Everything worked as it should doing what you suggested so I tried using the link in 1Password and it auto added my credentials and auto moved on to requesting confirming identity.  It appears to put in whatever the last account I used.  The other part I don't understand is why it automatically moves on to the next step.  I thought there use to her a way to turn that on and off but I don't see that any more.