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pathfinder76's avatar
pathfinder76
Super Contributor
3 years ago

1password locked me out of my Bank account

I used 1password, went to change my password, and 1pwd picked a new password, remembered it, but only populated 1 of the 2 new password fields. i do remember last pass would have you remember the ne...
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1P_Dave
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4 months ago
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spenceka 

Thanks for the reply. That doesn't sound right and I recommend sending an email to support@1Password.com so that our support team can help further. 

After emailing in, you'll receive a reply from BitBot, our friendly robot assistant with a Support ID that looks something like [#ABC-12345-678]. Post that here, and I'll be able to locate your message and make sure it's gotten to the right place. 🙂

-Dave

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ideas and get expert advice on using 1Password on your own, with friends, or as a family.","title":"1Password at home","shortTitle":"1Password at home","parent":{"__ref":"Category:category:discuss"},"ancestors":{"__typename":"CoreNodeConnection","edges":[{"__typename":"CoreNodeEdge","node":{"__ref":"Community:community:cuxzj43862"}},{"__typename":"CoreNodeEdge","node":{"__ref":"Category:category:discuss"}}]},"userContext":{"__typename":"NodeUserContext","canAddAttachments":false,"canUpdateNode":false,"canPostMessages":false,"isSubscribed":false},"theme":{"__ref":"Theme:customTheme1"},"boardPolicies":{"__typename":"BoardPolicies","canViewSpamDashBoard":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.moderation_spam.action.access_spam_quarantine.allowed.accessDenied","key":"error.lithium.policies.feature.moderation_spam.action.access_spam_quarantine.allowed.accessDenied","args":[]}},"canArchiveMessage":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.content_archivals.enable_content_archival_settings.accessDenied","key":"error.lithium.policies.content_archivals.enable_content_archival_settings.accessDenied","args":[]}},"canPublishArticleOnCreate":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.forums.policy_can_publish_on_create_workflow_action.accessDenied","key":"error.lithium.policies.forums.policy_can_publish_on_create_workflow_action.accessDenied","args":[]}}},"linkProperties":{"__typename":"LinkProperties","isExternalLinkWarningEnabled":true},"eventPath":"category:discuss/community:cuxzj43862board:1password/"},"ForumTopicMessage:message:153316":{"__typename":"ForumTopicMessage","uid":153316,"subject":"United health care autofill issue","id":"message:153316","entityType":"FORUM_TOPIC","eventPath":"category:discuss/community:cuxzj43862board:1password/message:153316","revisionNum":1,"repliesCount":6,"author":{"__ref":"User:user:15527"},"depth":0,"hasGivenKudo":false,"board":{"__ref":"Forum:board:1password"},"conversation":{"__ref":"Conversation:conversation:153316"},"readOnly":true,"editFrozen":false,"showMoveIndicator":false,"moderationData":{"__ref":"ModerationData:moderation_data:153316"},"body@stripHtml({\"truncateLength\":200})":" I have two accounts with UCH and it always reverts to my wife's account and autofills that and moves right on to Identity confirmation so I can't ever fill in my information.  I think I have the Mac ...","body@stringLength":"386","rawBody":"

I have two accounts with UCH and it always reverts to my wife's account and autofills that and moves right on to Identity confirmation so I can't ever fill in my information.  I think I have the Mac autofill turned off.  I can't seem to find the place where I can turn off the auto proceed after password is filled.  

Any suggestions on how I get this fixed.

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spenceka 

\n

Thanks for the reply. That doesn't sound right and I recommend sending an email to support@1Password.com so that our support team can help further. 

\n

After emailing in, you'll receive a reply from BitBot, our friendly robot assistant with a Support ID that looks something like [#ABC-12345-678]. Post that here, and I'll be able to locate your message and make sure it's gotten to the right place. 🙂

\n

-Dave

","body@stringLength":"3826","rawBody":"

 

\n

Thanks for the reply. That doesn't sound right and I recommend sending an email to support@1Password.com so that our support team can help further. 

\n

After emailing in, you'll receive a reply from BitBot, our friendly robot assistant with a Support ID that looks something like [#ABC-12345-678]. Post that here, and I'll be able to locate your message and make sure it's gotten to the right place. 🙂

\n

-Dave

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spenceka 

\n

Thank you for posting the Support ID! I see that one of my colleagues has sent you a reply over email, please continue the conversation there. 

\n

To prevent duplication of efforts, I'll close this forum thread. 

\n

-Dave

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