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Former Member
4 years ago

Two icons in safari, 2.2.3 and 7.9.3-beta

I have both 1Password 7 and 1Password for Safari in my applications folder. I also have an icon for each in the safari browser window (two lock icons). When I look in Safari extensions both the 1Password 7.9.3-Beta-1 and the 1Password for Safari 2.2.3 are selected. I am not sure why I have both of these and which of the two should I be using? Should I delete one of them?
Thanks


1Password Version: Not Provided
Extension Version: Not Provided
OS Version: macOS 12.1

1 Reply

  • 1P_Blake's avatar
    1P_Blake
    Icon for Community Manager rankCommunity Manager

    Hey jeremySeattle​! Great question, and thanks for testing things out with us! 🙂

    Even though the test accounts use an extended free trial license, that trial should automatically extend for a few more days once it gets close to expiring. That’ll keep you up and running while the beta’s still active — no action needed on your end.

    The passkey unlock beta hasn’t exited yet, but once it does, we’ll have a path forward for moving over to a regular account if you’d like to keep going with it.

    Appreciate you being part of the beta — let us know if anything stops working unexpectedly!

    • jeremySeattle's avatar
      jeremySeattle
      New Contributor

       Unfortunately, 

      The auto-extension doesn't appear to have worked.

       

      • 1P_Dave's avatar
        1P_Dave
        Icon for Moderator rankModerator

        jeremySeattle​ 

        I'm sorry for the disruption. The team is currently working to extend the trial for all passkey unlock beta accounts. If you sent an email to support@1Password.com then the team can extend your trial manually for now. 

        See this post for more details. I'll close this thread since we have another thread already open for this issue. 

        -Dave

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Sign-On unreliable with Microsoft accounts.","id":"message:78757","entityType":"FORUM_TOPIC","eventPath":"category:discuss/community:cuxzj43862board:1password/message:78757","revisionNum":1,"repliesCount":6,"author":{"__ref":"User:user:12407"},"depth":0,"hasGivenKudo":false,"board":{"__ref":"Forum:board:1password"},"conversation":{"__ref":"Conversation:conversation:78757"},"readOnly":false,"editFrozen":false,"showMoveIndicator":false,"moderationData":{"__ref":"ModerationData:moderation_data:78757"},"body":"

I'm having a lot of issues with O365 Universal Sign-on in 1Password that make it somewhat unusable.

\n\n

I have around 8-9 different O365 work accounts across different tenants. We're finding that two things are happening.

\n\n
    \n
  1. 1Password makes no attempt to prompt me to save the logon in O365 using my Microsoft Account. (https://portal.office.com/)
  2. \n
  3. 1Password keeps asking me to sign into the Azure portal over and over even though I am already signed in... (https://portal.azure.com/)
  4. \n
\n\n

Are these known issues?

\n\n
\n\n

1Password Version: 8.9.8
\nExtension Version: 2.5.0
\nOS Version: macOS 13.0.1
\nBrowser:_ Chrome

","body@stringLength":"706","rawBody":"

I'm having a lot of issues with O365 Universal Sign-on in 1Password that make it somewhat unusable.

\n\n

I have around 8-9 different O365 work accounts across different tenants. We're finding that two things are happening.

\n\n
    \n
  1. 1Password makes no attempt to prompt me to save the logon in O365 using my Microsoft Account. (https://portal.office.com/)
  2. \n
  3. 1Password keeps asking me to sign into the Azure portal over and over even though I am already signed in... (https://portal.azure.com/)
  4. \n
\n\n

Are these known issues?

\n\n
\n\n

1Password Version: 8.9.8
\nExtension Version: 2.5.0
\nOS Version: macOS 13.0.1
\nBrowser:_ Chrome

\n","kudosSumWeight":0,"postTime":"2022-12-06T21:57:14.000-08:00","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"attachments":{"__typename":"AttachmentConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"tags":{"__typename":"TagConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[{"__typename":"TagEdge","cursor":"MjUuNHwyLjF8b3wxMHxfTlZffDE","node":{"__typename":"Tag","id":"tag:browser extension","text":"browser extension","time":"2025-01-27T11:33:20.668-08:00","lastActivityTime":null,"messagesCount":null,"followersCount":null}}]},"timeToRead":1,"currentRevision":{"__ref":"Revision:revision:78757_1"},"latestVersion":null,"metrics":{"__typename":"MessageMetrics","views":218},"read":false,"visibilityScope":"PUBLIC","canonicalUrl":null,"seoTitle":null,"seoDescription":null,"isEscalated":null,"placeholder":false,"originalMessageForPlaceholder":null,"messagePolicies":{"__typename":"MessagePolicies","canModerateSpamMessage":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","key":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","args":[]}}},"archivalData":null,"searchSnippet":"I'm having a lot of issues with O365 Universal Sign-on in 1Password that make it somewhat unusable. \n\n I have around 8-9 different O365 work accounts across different tenants. We're finding that t...","replies":{"__typename":"MessageConnection","edges":[{"__typename":"MessageEdge","cursor":"MjUuNHwyLjF8aXwxMHwzOTowfGludCw3ODc2Myw3ODc2Mw","node":{"__ref":"ForumReplyMessage:message:78763"}},{"__typename":"MessageEdge","cursor":"MjUuNHwyLjF8aXwxMHwzOTowfGludCw3ODc2Myw3ODc2Mg","node":{"__ref":"ForumReplyMessage:message:78762"}},{"__typename":"MessageEdge","cursor":"MjUuNHwyLjF8aXwxMHwzOTowfGludCw3ODc2Myw3ODc2MQ","node":{"__ref":"ForumReplyMessage:message:78761"}},{"__typename":"MessageEdge","cursor":"MjUuNHwyLjF8aXwxMHwzOTowfGludCw3ODc2Myw3ODc2MA","node":{"__ref":"ForumReplyMessage:message:78760"}},{"__typename":"MessageEdge","cursor":"MjUuNHwyLjF8aXwxMHwzOTowfGludCw3ODc2Myw3ODc1OQ","node":{"__ref":"ForumReplyMessage:message:78759"}},{"__typename":"MessageEdge","cursor":"MjUuNHwyLjF8aXwxMHwzOTowfGludCw3ODc2Myw3ODc1OA","node":{"__ref":"ForumReplyMessage:message:78758"}}],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"customFields":[{"__typename":"CustomStringField","name":"smartconx_source_identifier","stringValue":""},{"__typename":"CustomStringField","name":"smartconx_message_origin","stringValue":""},{"__typename":"CustomStringField","name":"smartconx_share_messages","stringValue":""}]},"Conversation:conversation:78757":{"__typename":"Conversation","id":"conversation:78757","solved":false,"topic":{"__ref":"ForumTopicMessage:message:78757"},"lastPostingActivityTime":"2023-01-09T07:51:48.000-08:00","lastPostTime":"2023-01-09T07:51:48.000-08:00","unreadReplyCount":6,"isSubscribed":false},"ModerationData:moderation_data:78757":{"__typename":"ModerationData","id":"moderation_data:78757","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"Revision:revision:78757_1":{"__typename":"Revision","id":"revision:78757_1","lastEditTime":"2022-12-06T21:57:14.000-08:00"},"CachedAsset:theme:customTheme1-1752668323359":{"__typename":"CachedAsset","id":"theme:customTheme1-1752668323359","value":{"id":"customTheme1","animation":{"fast":"150ms","normal":"250ms","slow":"500ms","slowest":"750ms","function":"cubic-bezier(0.07, 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me!"},"localOverride":false},"CachedAsset:text:en_US-shared/client/components/common/QueryHandler-1752668322400":{"__typename":"CachedAsset","id":"text:en_US-shared/client/components/common/QueryHandler-1752668322400","value":{"title":"Query Handler"},"localOverride":false},"ModerationData:moderation_data:78763":{"__typename":"ModerationData","id":"moderation_data:78763","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:78763":{"__typename":"ForumReplyMessage","author":{"__ref":"User:user:-1"},"id":"message:78763","entityType":"FORUM_REPLY","eventPath":"category:discuss/community:cuxzj43862board:1password/message:78757/message:78763","revisionNum":1,"uid":78763,"depth":1,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:1password"},"parent":{"__ref":"ForumTopicMessage:message:78757"},"conversation":{"__ref":"Conversation:conversation:78757"},"subject":"Re: Universal Sign-On unreliable with Microsoft accounts.","moderationData":{"__ref":"ModerationData:moderation_data:78763"},"body":"

[deleted dup]

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Hi Paul,

\n\n

Sorry for the delay - took some time off over the holidays. I'll do my best to answer your questions.

\n\n\n\n

I've turned off the sign in with provider for now, as you requested. It made no difference to the options presented.

\n\n

I'll also add
\n* the options provided for sign in with provider aren't respecting my vault/collection settings. I'm getting suggestions from vaults that are unchecked in the browser extension.
\n* I also have another O365 test account and that one does show up as a suggestion for sign in with provider. The only difference I can see is that my test account has MS in the title, while the main account has only O365 in the title. Your devs didn't use a \"must have 'MS' in the title somewhere\" I hope?
\n* 1P picks up the correct icon for the O365 account, same as the test O365 account and different from consumer accounts
\n* When actually logging in to the O365 sites, 1P does offer my O365 account. It's only missing after the login, when it recognizes that MS was used to log in and offers the option of which account
\n* I see the same behaviour with MS sites using the MS account and 3rd party sites using \"log in with MS/Azure AD\".
\n* I've attached a screenshot of the suggestions provided today and of the account that doesn't show in the suggestions. As far as I can tell, the only one missing is the one I want.
\n

\n\n

Missing account:
\n

\n\n

For your feature request questions:

\n\n\n\n

I might need to think about it a bit more, but feel free to ask more questions. It seems like at least some settings are individual per browser (it doesn't retain my selected vaults between different browsers), so I'd like to at least see something similar per browser for what rises to the top as a suggestion, either through usage or through manual starring. And if you could detect different FF containers to do the same, even better.

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Hey @jvis - Thanks for the added insight on this behaviour 🙂

\n\n\n\n

Regarding your second question, you can change the following setting in the browser extension so that you're not logged in automatically, and you can choose which SSO account you'd like to proceed with:

\n\n
    \n
  1. Right-click the 1Password icon in the browser's toolbar and select \"Settings\".
  2. \n
  3. Under \"Autofill\", toggle \"Log in automatically using a \"sign in with\" provider\" to Off.
  4. \n
\n\n

As for the feature request, I have a couple questions to provide further insight to the team here:

\n\n\n\n

Thanks for your continued support of 1Password!

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I'm adding my vote. When I log in to a site using my O365 account, 1P recognizes that it's MS and offers to save the account, however the list it provides for options are all MS consumer accounts, and not O365 accounts. This makes the feature rather useless in a work environment. I tried adding the same domain from my personal account to my O365 account (https://login.microsoftonline.com) but that didn't help it get into the list.

\n\n

I'll go one step farther for a feature request. I have many different accounts, some used for testing. I use different containers within FF to manage sessions so I can have multiple accounts logged in at the same time. Any way for 1P to recognize some sort of container/browser differentiator to not always use the same account to log in? Maybe some sites need a \"QA/TEST\" flag so it will always ask?

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Hey wavesound, the Azure issue is known. I'll add your post here to it so our developers know how it's impacting your experience.

\n\n

As for the issue on https://portal.office.com, that one is new. I was able to replicate it. I will report the problem to our developers.

\n\n

We appreciate you reaching out about these two issues. If you have any other questions, please let us know.

\n\n

ref: dev/core/core/-/issues/18917
\nref: dev/core/core/-/issues/19083

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bump

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