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Forum Discussion
Unlock with Apple Watch has stopped working
System details:
macOS 12.1
iOS 15.3.1
watchOS 8.4.2
1Password 7.9.4
When I access 1Password — either on the desktop or via the browser extension — it brings up a dialog indicating I can un...
1P_Dave
Moderator
Moderator@ranmac and @fraslin
I'm sorry to hear that you're both having trouble with Apple Watch unlock. I'd like to ask you both to create a diagnostics report from your Mac:
Sending Diagnostics Reports (Mac)
Attach the diagnostics to an email message addressed to support+forum@1password.com.
With your email please include:
- A link to this thread: https://1password.community/discussion/128707/unlock-with-apple-watch-has-stopped-working
- Your forum username:
Ranmac / fraslin - Please do not post your diagnostic report to the forum. This is for your privacy and security.
The report will be in zip format. Please send the entire file.
You should receive an automated reply from our BitBot assistant with a Support ID number. Please post that number here. Thanks very much!
