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Andrew42
4 years agoSuper Contributor
Update an existing record
I think I must be living in a senior moment. I cannot work out how to update and existing record in 1P8. It used to be so simple in 1P7: Go to the site, Open but do not action the log in click the right button and save as a new login or update. Bingo - job done. I cannot work out how to do it either in Windows or on iPhone or iPad. What am I missing?
Why when I try to find a user guide for windows all i find is some sketchy document that doesn't cover even this most basic of actions.
Thank you for your help.
1Password Version: 8.9.5
Extension Version: Not Provided
OS Version: Win 10 Pro
Browser:_ Edge or whatever it is now called
17 Replies
- ag_mike_d
1Password Team
Hi Andrew42,
Thanks for the additional feedback here and we appreciate your passion for 1Password.
In general, when we mention that we don't have a timeline to share, it's due a feature that has yet to be greenlit, still in it's initial phases or currently under development. We tend to keep our plans fairly close to the chest and announce new features once they are available in
Betachannels so they can be further tested before reachingProduction. You can keep an eye open for new updates here: 1Password ReleasesWe're always interested in learning from our customers where improvements can be made. If there are any other features, suggestions, or improvements you'd like to see added to 1Password 8, just let us know and we'd be happy to send this along to our product team for future consideration.
Have a great day!
- Andrew42Super Contributor
Thank you ag_mike_d. I learn from you each time. Moving from 1P7 to 1P8 is in no ways easy; a fact whcih is complicated by the App and 1P in the Browser not always behaving the same way. I will go to my grave believing that 1P8 was released too soon, with so many 1P7 features missing and with a documentation that I find very weak. Unlike others, I have no intention of reverting to 1P7 as that product is not going to be developed any further. If I change it will be to another vendor completely. But I must admit to being severely disappointed with the stock 1P phrase: "We are working on it but cannot give you a time frame". This is repeated so often and about so many missing features: dispiritng. It supports my theory that 1P8 was not ready for release and seesm to indicate that 1P engineers are working against time to bring the product up to scratch. I hope you succeed.
- ag_mike_d
1Password Team
Hello again Andrew42,
Thanks for getting back to me. I don't see the attached screenshot, but sounds as though you are referring to the setting of 1Password in the browser, the browser extension itself on your Windows device:
On iOS (iPhone/iPad), these same settings do not exist in the app. Rather, it sounds like you are referring to the home screen or items tab and you can follow this guide to get to know 1Password for iOS and how to customize your home screen and items tab.
If this is not what you are referring to, could you please send a along a screenshot of what you are seeing and we'd be happy to take a look. When sending a screenshot, please be sure to redact any personal or private information. Looking forward to hearing back from you.
- Andrew42Super Contributor
I spoke too soon. It works perfectly in Windows but on an Ipad or an Iphone I have been unable to find the same Settings screen. I attach the screen I can find in Windows. You will see the Settings General Block "Open 1Password to..." and there is a drop down box containing "Suggestions, "Favorites" and "All Items" where is that to be found in IOS for iPhone and iPad? I have looked everywhere that I could think of. Thanks again for your help.
- ag_mike_d
1Password Team
Andrew42, that's great news - thanks for the updates here. I'm happy I was able to help with finding the password generator in 1Password in the browser.
I'm currently not seeing any issues with 1Password in the browser losing settings and reverting back to Suggestions, but glad you found that additional General setting to
Open 1Password to:suggestions/favourites/all items and this has helped to get 1Password behaving favourably! - Andrew42Super Contributor
Bingo! I found that I can set the 1P to open with Favourites by changing a setting in the General Area of Settings. Now my 1P is behaving as I would like.
Onward and Upward!
- Andrew42Super Contributor
Thank you. That was very helpful regarding finding the password generator. However the issue of defaulting to Suggestions has not gone away. If I do as you suggest and change it to Favourites that works as long as I stay in the browser. Howver, if I close the browser and re-open it I am back to Suggestions again. I've tested this both on a Windows PC with Edge and an iPad with Safari: both behave the same way.
I have just saved this message as a draft backed out of the browser and came back in again. I clicked on the 1P icon in the browser tool and up came "Suggestions". I changed it to Favourites and opened a second browser window. 1P defaulted to correctly Favourites. Saved this message again as a draft and closed all browser windows, came back in again and am back to "Suggestions".
- ag_mike_d
1Password Team
Hello again Andrew42,
Sorry for the continued troubles. From the main 1Password in the browser window when opened with icon in the browser taskbar, you are defaulted to Suggestions but this can be changed by clicking the
Suggestionsheading and selecting something more useful to you, such as Favourites:
Then, if you close and reopen your browser, are you seeing this default to Favourites?
Thanks for attaching the screenshot! The three dot menu you are looking at is the More Options menu for the item you've currently selected. The Password generator is located in a different menu as depicted below:
The Change Password option from the More Options menu in 1Password in the browser is taking you to the URL associated with the Login item you've selected. Instead, I wanted to provide you with our below guides which includes steps to:
* Change your password in your browser
* Change your password in the appI hope these additional images and guides are helpful. As always, we're here to help should need any further guidance. Thanks!
- Andrew42Super Contributor
ag_mike_d. As a follow up and trying to learn I clciked on 1P in the browser,went to the Agilebits Forum and clicked on the three dots. Attached is a scrren show of what I got. Nowhere does it say "Password Generator". Click on "Change Password" and as I mentioned it takes me the the Agilebits Community and the first page of this forum.!
- Andrew42Super Contributor
ag_mike_d . Thank you for your response. I must be doing somehting wrong because I did click on th 1P extension in my browser. As I mentioned it took me to "Suggestions" (whcih I dislike, why can't we be taken to something useful like Favorites), I did not click on the three dots but when I do that now from this forum there is no Create a Customer password listed. There is a Change Password but when when I click on that it takes me back to the main page of this forum and nowhere does it show a Password generator. I know I must be doing something wrong and I hope you can put me right but 1P is far from being easy to use and intuitive, unlike 1P7