Forum Discussion

Former Member's avatar
Former Member
3 years ago

Update from 1Password Version 7 to Version 8

Hi,

i must recover my Mac after a SSD Crash from Timemachine. After I recovered my Mac, it is only possible to run version 7 once I update to version 8 it does not take my password anymore.
Waht should i do? The Picture is not from my

thx

1Password Version: 8.9.11
Extension Version: Not Provided
OS Version: MacOS 13.1
Browser:_ Firefox

macos
  • 1P_Dave's avatar
    1P_Dave
    Icon for Moderator rankModerator
    3 years ago

    Hello @zipp! 👋

    I'm sorry to hear about the trouble that you ran into after restoring a Time Machine backup of your Mac. I'm glad that you were able to find a solution.

    Please let me know if you're running into any other issues that I can help with. 🙂

    -Dave

  • Former Member's avatar
    Former Member
    3 years ago

    ok, i find out whats wrong.

    i create a diagnostic file and search for my vault. Than i delete the Library directory and than problem soleved

    /Users/daniel/Library/Group Containers/2BUA7C4F2C.com.1password

  • Former Member's avatar
    Former Member
    3 years ago

    Daniels MacBook Pro (2)

    why (2) ? after recovery nothing works, I think 1password blocks me because they think I use it on multiple Macs, but
    its a recovery. 🤬

  • Former Member's avatar
    Former Member
    3 years ago

    Picture is not that from my Vault.