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Forum Discussion
romad
4 years agoFrequent Contributor
Update iPad Mini 4 to iOS 15.2.1 can't sync 1Pwd
I had no problem with iOS 14.4, so I'm NOT going to update my iPhone or other iPad to iOS 15. So how do I sync 1Password 7.9.2 on my iMac (maxed out at MacOS 10.13.6) to 1Password 7.9.3 on the iPad ...
1P_Ben
1Password Team
4 years agoHi romad
1Password syncs automatically based on the account that you're signed into. If you're signed into the same 1Password account on all of your devices, you'll have the same items on all of them. Please double check that you've signed into the same account on your iPad running iOS 15 as you're using on your other devices. You can check this in 1Password > Settings > Accounts.
If you're still having trouble I'd like to ask you to create some diagnostics reports, one from each of your devices:
Attach the diagnostics to an email message addressed to support+forum@1password.com
.
With your email please include:
- A link to this thread: https://1password.community/discussion/126426/update-ipad-mini-4-to-ios-15-2-1-cant-sync-1pwd#latest
- Your forum username:
romad
You should receive an automated reply from our BitBot assistant with a Support ID number. Please post that number here. Thanks very much!
Ben