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Forum Discussion
Updates to 1Password for Firefox
Hello,
I understand this is not a 1Password problem, but why can't 1PW get the Firefox plugin store to release your updates quicker. It literally takes weeks for it to show up as available. I know I can use the beta, but why should I have to?
What I find interesting, is that when Bitwarden (my former password manager) released a plugin update, it was available within a day or two of it's release in Firefox. Also, I noticed that your plugin updates hit the Chrome and Apple stores plugins the same day or next.
Seriously, why can't you guys get this delay fixed, it's beyond frustrating.
1Password Version: Not Provided
Extension Version: Not Provided
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40 Replies
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- 1P_Dave
Moderator
Thank you both for reporting the issue and for following up. The team appreciates your advocacy.
Since an update has now been released, I'm closing this thread. If anyone does run into any issues with the update then please open a new thread and we'll be happy to help there. 🙂
-Dave
Well hot diggity! It's a Christmas miracle!
I hope whatever the issue was with Firefox is fixed going forward and that we won't see such a significant delay anymore. Thanks for the FYI 1P_Dave
- 1P_Dave
Hello everyone,
Thank you for your patience as we worked with our friends at Mozilla to bring you the latest version of 1Password for Firefox. I'm happy to share that version 2.18.2 is now available:
For help with updating please see our guide: How to keep 1Password up to date in your browser
-Dave
Former Member, it is not reasonable to expect companies to divulge every little detail of why something does or doesn't get shipped on a certain schedule. He has repeatedly acknowledged the feedback and even given the details of the 2.18 submission to the store. I am a huge FF user but we all need to be aware that FF is by far at the back of the pack right now in terms of market share, and it is continuing to lose ground. Of course 1password should support it but there is no reason to be surprised that it is lower on their priority list. And in any case there might be technical issues that they had to resolve with Mozilla, who knows. I'd much rather know that they took their time and that the FF plugin is fully secure and vetted rather than they rush it out each version. I'm also bummed that there has been such a big delay, but again, they have acknowledged the feedback, so there's no reason to reason to keep harping on it. They're working on it and have said so, that's all they owe us.
Hi 1P_Dave
Appreciate the reply!
Are you able to share any information as to why all the previous releases to Firefox never got approved and made available? It's ridiculous that Firefox users have not seen an update in 3 months.
- 1P_Dave
Thank you all for your continued patience while waiting for an update.
We submitted 2.18.0 to Mozilla for approval on Thursday but had to submit a follow-up hotfix this week with 2.18.1 which resets the review clock. Although this means that we'll need to wait a little longer for an update, we felt that pushing the hotfix was important since it prevents 1Password in the browser from breaking for folks using older versions of the desktop app.
Right now we're waiting for the update to be reviewed and approved, once that happens it will be made available to everyone.
-Dave
09.15.2023 2.15.1 --> 09.16.2023 released in the FF Store
10.11.2023 2.16.0
10.14.2023 2.16.1
11.08.2023 2.17.0
11.16.2023 2.17.1
12.07.2023 2.18.0Today 12.11.2023 and FF Users are still on 2.15.1
Less acceptable as a customer!I don't know if there is a dispute between 1P and FF but things have to get better.
