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Upgraded to Tahoe, Safari extension no longer works
I upgraded my work imac to Tahoe, and 1P no longer shows in the top. If I go into extensions it's there. I have rebooted, reinstalled 1P and no luck. I've had two other machines that I upgraded earl...
1P_SimonH
Community Manager
Community ManagerHi BHyahoo,
I learned there's a Safari bug we've reported to Apple that is specifically causing this issue on some Intel Macs. The good news is that there are a couple of workarounds, but I'll start with the easier one first:
- If Safari is open, fully quit Safari by right-clicking(ctrl + click) its icon in the Dock and selecting Quit.
- Open Finder > Applications. Drag 1Password for Safari.app to Trash and Empty the Trash.
- Re-open Safari.
- Select History > Clear History. Clear history for each profile (clearing one hour back is enough).
- Fully quit Safari again by right-clicking its icon in the Dock area and selecting Quit.
- Open and unlock the 1Password for Mac desktop app.
- Click Help in top menu and select Fix Missing Safari Extension.
- Reinstall 1Password for Safari from the App Store.
- Hold down the shift key while clicking the Safari icon to open it.
If you follow those steps, does 1Password show back up in Safari? I look forward to hearing from you.
