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khowe085's avatar
khowe085
New Contributor
29 days ago

Passkey Beta issues

Hello,

Edit: Apologies in advance if this feels rant-y, please order the replies by oldest so that it makes sense!

I just signed up for a test account to be able to use new login with Passkey beta.  Super  smooth setup, and I was surprised at how quickly I got signed into the new account on my laptop and have all my data in the new account! I have SSH keys in my vault for my NAS, GIT server and commit signing.  They imported fine into the new account, and I signed out of my old account. 

 

Using a second passkey I saved to a yubikey, I was able to check out a repo, sign a commit and push changes back to the repo.  I was also able to sign into a terminal on my NAS without any issue.

On that same laptop I have a virtual machine for development work. I use MSTSC to remote into this machine, and I have WebAuthn devices forwarded to it. I'm using a Windows Hello and a Microsoft account to sign into the RDP session.

 I was also able to easily sign into my 1Password account, lock and unlock my account using the Yubikey connected to the host. When I tried to check out the repo using SSH I ran into an issue.

It asked me to authenticate with my passkey for my git client to use my SSH key.  Windows asked which device I wanted to use, I picked my Yubikey, entered the PIN and touched the key as normal.  It did not succeed, I got a message saying "Unable to sign in, please try again later or contact support".

Looking at the logs I see:

INFO  2025-07-08T01:09:45.308+00:00 runtime-worker(ThreadId(18)) [1P:op-webauthn-authentication\src\models\sign_in_request_interpreter.rs:75] Found existing device key from disk or backup
INFO  2025-07-08T01:09:45.308+00:00 runtime-worker(ThreadId(18)) [1P:op-webauthn-authentication\src\handlers\sign_in.rs:173] webauthn sign in -- Querying auth methods in an attempt to locate a passkey public key credential and challenge
INFO  2025-07-08T01:09:45.475+00:00 runtime-worker(ThreadId(15)) [1P:op-webauthn-authentication\src\handlers\sign_in.rs:206] webauthn sign in -- Attempting to sign a challenge to authenticate a passkey
INFO  2025-07-08T01:09:52.813+00:00 runtime-worker(ThreadId(15)) [1P:op-webauthn-authentication\src\handlers\sign_in.rs:216] webauthn sign in -- Authenticator assertion succeeded. Now verifying the authenticator's response with B5.
INFO  2025-07-08T01:09:52.867+00:00 runtime-worker(ThreadId(15)) [1P:op-webauthn-authentication\src\handlers\sign_in.rs:248] webauthn sign in -- Assertion has been verified. Responding with an appropriate view model.
INFO  2025-07-08T01:09:52.868+00:00 runtime-worker(ThreadId(15)) [1P:op-webauthn-authentication\src\models\authentication_coordinator.rs:186] Attempting unlock
ERROR 2025-07-08T01:09:52.868+00:00 runtime-worker(ThreadId(15)) [1P:app\op-app\src\app\backend\webauthn_authentication.rs:201] General(WebAuthn unlock failed: AccountAlreadyUnlocked)
ERROR 2025-07-08T01:09:52.869+00:00 runtime-worker(ThreadId(15)) [1P:op-webauthn-authentication\src\handlers\sign_in.rs:56] webauthn sign in -- General(WebAuthn unlock failed: AccountAlreadyUnlocked)
INFO  2025-07-08T01:10:00.322+00:00 runtime-worker(ThreadId(18)) [1P:ssh\op-ssh-agent\src\lib.rs:639] Session was not authorized

It might be worth noting that when signed into a RDP session like this, Windows Hello on the VM is not available.  It's part of the reason I signed up for the beta, Passkey was easier than entering my 44 character master password every time I wanted to make a commit lol

9 Replies

  • Hi khowe085​ ,

    Sorry for the delayed response on this one. I'll look into this and try to get you some help. Hang in there and thanks for your patience.

    Phil

    • khowe085's avatar
      khowe085
      New Contributor

      Hello Phil, 

      Any updates on this issue?

  • khowe085's avatar
    khowe085
    New Contributor

    *Crickets*

    Our allmighty AI overlords seem to think that this isn't supported. Can anyone from 1Password confirm?

    1Password’s GUI unlock flow uses the browser‐style WebAuthn API (navigator.credentials.get) under Win32, which RDP WebAuthn passthrough does redirect back to your host’s CTAP stack and Windows Hello PIN/biometric.

    1Password’s SSH‐agent feature, however, doesn’t use WebAuthn—it uses direct CTAP calls via Windows CNG/WinSCard on behalf of ssh.exe. RDP’s WebAuthn passthrough channel only covers the browser/WAM-style flows, not arbitrary CTAP provider calls from Win32 apps. Those fall back to the VM’s “local” USB/BLE/NFC providers—which of course don’t see your YubiKey—so you get errors like 0x52E, 0x80090035 or 0x8010002E in the host Event Log.

     

     

  • khowe085's avatar
    khowe085
    New Contributor

    My Current situation:

    I am using a VM which is a clone of the host machine it is running on. I'm signed in with a Microsoft account on both machines.  "Only allow Windows Hello Sign-in for Microsoft Accounts on this device" is turned on for both machines.  I am using MSTSC to remote desktop into the virtual machine, and it is forwarding WebAuthn requests to the host.  Due to this, Windows Hello is not shown in the Windows settings app and the option in 1Password to use it is disabled. I was hoping to use Passkey sign-in on the VM to make signing / push commits a little bit easier since I have a 44 character Master password on my main Family account.

    Passkey for my Test account stored in 

    • Main 1Password family account
    • Yubikey 5c
    • Windows 11 24H2 Host Machine

    Signed into 1Password Test Account

    • Windows 11 24H2 Host machine (Native App)
    • Windows 11 24H2 Host machine Web Admin(Firefox)
    • Windows 11 24H2 Virtual machine (Native App)
    • Windows 11 24H2 Virtual machine Web Admin (Firefox)

    I am signed out of my family account on my host and Virtual machines. I can lock / unlock my 1Password test account on both the host and VM using the Passkey I have stored on my host machine and the one on the yubikey. I can auto fill passwords on both host and VM using the browser extension.  

    On my host machine, I can use my SSH key to check out, sign, and push commits to my local gitea instance.  When I try to do the same thing on my VM I am prompted to authorize with my Passkey, go through the entire flow, and then says "Unable to sign in. Try again or contact support".

    I am seeing some errors in my host event viewer related to an attempt to clone a repo over SSH using the SSH key in my Test account vault

    under WebAuthN

    WebAuthN Ctap SendCommand completed.
    TransactionId: {REDACTED}
    Error: 0x8007052E. The user name or password is incorrect.
    
    
    
    Ctap GetAssertion completed.
    TransactionId: {REDACTED}
    Error: 0x52E. The user name or password is incorrect.
    
    
    
    Ctap Ble Function: CtapBleProcessCtapCommandRequestCallback Location:
    Error: 0x80090035. The device that is required by this cryptographic provider is not found on this platform.
    
    
    
    Ctap Ble provider thread completed.
    TransactionId: {REDACTED}
    Error: 0x80090035. The device that is required by this cryptographic provider is not found on this platform.
    
    
    
    Ctap Ble Function: _ProcessCtapBleMultipleDeviceRequest Location:
    Error: 0x80090035. The device that is required by this cryptographic provider is not found on this platform.
    
    
    
    Ctap Usb provider thread completed.
    TransactionId: {REDACTED}
    Error: 0x52E. The user name or password is incorrect.
    
    
    
    Ctap Nfc provider thread completed.
    TransactionId: {REDACTED}
    Error: 0x8010002E. Cannot find a smart card reader.
    
    
    
    Ctap Function: CtapSrvRpcServerSubscribeForNotifications Location: InProc
    Error: 0x32. The request is not supported.
    
    
    
    WebAuthN Ngc GetAssertion completed.
    TransactionId: {REDACTED}
    Error: 0x8009001B. Provider type does not match registered value.


    And then some Errors under Crypto-NCrypt

    Cryptographic Operation failed.
    
     Cryptographic Parameters:
         OperationType:    SIGN HASH
         Provider Name:    Microsoft Passport Key Storage Provider
         Key Name:    S-1-5-21-REDDACTED/REDACTED/FIDO_AUTHENTICATOR//REDACTED
         Key Type:    
         Algorithm Name:    
    
    Failure Information:
         Return Code:    0x8009001B
    
    
    
    Cryptographic Operation failed.
    
     Cryptographic Parameters:
         OperationType:    16
         Provider Name:    Microsoft Passport Key Storage Provider
         Key Name:    S-1-5-21-REDACTED/REDACTED/login.live.com//REDACTED
         Key Type:    
         Algorithm Name:    
     
    Failure Information:
         Return Code:    0x80090011
    
    
    
    Cryptographic Operation failed.
    
     Cryptographic Parameters:
         OperationType:    16
         Provider Name:    Microsoft Passport Key Storage Provider
         Key Name:    S-1-5-21-REDACTED/REDACTED/FIDO_AUTHENTICATOR//REDACTED
         Key Type:    
         Algorithm Name:    
     
    Failure Information:
         Return Code:    0x80090011

     

  • khowe085's avatar
    khowe085
    New Contributor

    On the VM I uninstalled 1Password, and then deleted the 1Password folders in AppData and AppDataRoaming. After reinstalling I was able to login to that instance of 1Password as well.

    I'm still stuck on not being able to use my SSH keys on the VM

    • 1P_Phil's avatar
      1P_Phil
      Icon for Moderator rankModerator

      Hi khowe085​ ,

      Thanks for your patience here.  As Passage is still in beta, you have found a bug and it has been reported to the team. In the mean time, the team suggests you use a password-based process for now until the team can look into and find the root cause.

      Thanks again! Phil

  • khowe085's avatar
    khowe085
    New Contributor

    I was able to sign into the web admin console using the passkey on my yubikey  and 'Setup another device' to get my host machine logged back in.   Was this because I was already logged into the website with that.  I tried logging into the web admin console from a private window, and I needed to get a code again like I was setting up a new device.

    Pretty sure I'd have to use my recovery code if I didn't have access to another device signed into 1Password.  This may actually be a deal breaker for me to use this feature I was really excited about...

  • khowe085's avatar
    khowe085
    New Contributor

    I tried deleting a 1Password entry from the Windows credential manager on the virtual machine, with the assumption that maybe it was from my Family account.  1Password wanted me to sign in again, it accepted my Passkey and then 1Password on my host machine prompted me to transfer the key.  It gave me a code which I copy / pasted into 1Password on the VM... which then failed.  I tried multiple times with the same result. 

    I then tried to sign out of my 1Password on my host machine... and then when I went to sign in again... it asked for the code that was being displayed on another device... except there was no other device logged into the account.

    I have the Passkey on my Yubikey... why does it need another device to login?  If all devices get logged out, am I forced to use the recovery key?

    I don't see how Passkey can feasibly work  if I need another device that is logged into 1Password.  What happens if I have a fire and the only thing I have to login to 1Password with is the Yubikey I keep in a safety deposit box?  

  • khowe085's avatar
    khowe085
    New Contributor

    I'll also note that the initial request to authenticate comes from 1Password on the VM.  When I click 'Authorize with Passkey', Windows on the host machine prompts me to sign in with my passkey, select the yubikey, enter they yubikey PIN, and touch the key.


    In the VM I signed into the web admin console and created a passkey for the VM.  The key was created successfully and got saved to the host machine. I repeated this a second time saving another key to the Yubikey.  Both of the new Keys were unsuccessful when I tried to use them to check out the git repo.

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So I https://www.reddit.com/r/1Password/comments/18hla4h/suggested_password_not_adhering_to_suggested/ but figured I would post here as well as there doesn't seem to be a feature request anywhere that I could find.

\n\n

I would love for the password generator to adhere to my preferred default format when creating a new entry as it would save a few extra steps when signing into new websites.

\n\n

\n\n
\n\n

1Password Version: 8.10.22
\nExtension Version: 2.18.1
\nOS Version: Win10 Ent
\nBrowser: Chrome

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So I posted this on reddit but figured I would post here as well as there doesn't seem to be a feature request anywhere that I could find.

\n\n

I would love for the password generator to adhere to my preferred default format when creating a new entry as it would save a few extra steps when signing into new websites.

\n\n

\n\n
\n\n

1Password Version: 8.10.22
\nExtension Version: 2.18.1
\nOS Version: Win10 Ent
\nBrowser: Chrome

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\"Use as default for suggestions\" isn't working for the password generator","moderationData":{"__ref":"ModerationData:moderation_data:73476"},"body":"

Fiala06

\n\n

I'm glad that the feature is working as intended now. 😊

\n\n

-Dave

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Thanks, turns out I had the 2 extensions installed. Removed the BETA and now it works :)

\n\n

You guys are awesome, thank you!

","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"127","kudosSumWeight":0,"repliesCount":0,"postTime":"2023-12-14T12:54:37.000-08:00","lastPublishTime":"2023-12-14T12:54:37.000-08:00","metrics":{"__typename":"MessageMetrics","views":10},"visibilityScope":"PUBLIC","placeholder":false,"showMoveIndicator":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"replies":{"__typename":"MessageConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"customFields":[{"__typename":"CustomStringField","name":"smartconx_source_identifier","stringValue":""},{"__typename":"CustomStringField","name":"smartconx_message_origin","stringValue":""},{"__typename":"CustomStringField","name":"smartconx_share_messages","stringValue":""}],"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"ModerationData:moderation_data:73474":{"__typename":"ModerationData","id":"moderation_data:73474","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:73474":{"__typename":"ForumReplyMessage","author":{"__ref":"User:user:55"},"id":"message:73474","entityType":"FORUM_REPLY","eventPath":"category:discuss/community:cuxzj43862board:1password/message:73471/message:73474","revisionNum":1,"uid":73474,"depth":1,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:1password"},"parent":{"__ref":"ForumTopicMessage:message:73471"},"conversation":{"__ref":"Conversation:conversation:73471"},"subject":"Re: \"Use as default for suggestions\" isn't working for the password generator","moderationData":{"__ref":"ModerationData:moderation_data:73474"},"body":"

Fiala06

\n\n

Thanks for the reply. Could you try turning \"Use as default for suggestions\" off and then back on again to see if that makes a difference?

\n\n

If that doesn't work then, and this is just a wild guess, can you see if you might have two different 1Password extensions installed in Chrome? Perhaps a beta and production version? You might be changing the settings for one extension while the other one actually makes the password suggestion on the page. You can check by typing the following into your address bar: chrome://extensions/

\n\n

Let me know if either suggestion helps, if it doesn't then I can help further. 🙂

\n\n

-Dave

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Yeah, I did that awhile ago and it's never worked like that. Just for the heck it of it I've tried Reddit and a few printer interfaces on multiple machines and browsers, including incognito. Same result.

\n\n

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Hello Fiala06! 👋

\n\n

Thanks for the suggestion! By default, 1Password will use its smart password generator since it's designed to be compatible with the various password requirements that different websites use. If we defaulted to a static password recipe then you'd be constantly seeing websites reject suggested passwords because those passwords were missing a capital or a specific symbol or an exact number of characters.

\n\n

That being said, you can already choose to have 1Password in the browser suggest memorable passwords by following these steps:

\n\n
    \n
  1. Open your browser.
  2. \n
  3. Click on the 1Password icon in the browser's toolbar.
  4. \n
  5. Click on the menu button in the pop-up (it looks like three horizontal lines) and the click Password Generator.
  6. \n
  7. For \"Type\" choose \"Memorable Password\" and change any other settings that you'd like to adjust.
  8. \n
  9. Turn on \"Use as default for suggestions\".
  10. \n
\n\n

The next time that 1Password offers a password suggestion it will be using that recipe. Here's a quick test that I did using the setting in your screenshot:

\n\n

\n\n

I see that the \"Use as default for suggestions\" option is already on in your screenshot. If you close and then reopen your browser do you see the right kind of passwords being suggested for websites?

\n\n

-Dave

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