1Password Team@keithyong – I've found your email. I'll close this thread here to avoid any duplicate answers. We'll continue the conversation by email. One of the team will get back to you as soon as they can. :)
Hi,
\nI updated one of the items and it changed from Password to Login category. When I proceeded to press edit on the item (now in Login category), the username and password info were emptied.
Also, during keyboard input I realised the number pad did not stay if one needs to key in multiple digits; after each number keyed in the keyboard returns to letter format.
\n\nI’m on iOS 16.0.2.
\n\nKindly look into this thanks!
\n","kudosSumWeight":0,"postTime":"2022-09-28T03:47:46.000-07:00","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"attachments":{"__typename":"AttachmentConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"tags":{"__typename":"TagConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[{"__typename":"TagEdge","cursor":"MjUuM3wyLjF8b3wxMHxfTlZffDE","node":{"__typename":"Tag","id":"tag:ios","text":"ios","time":"2025-01-27T11:33:30.736-08:00","lastActivityTime":null,"messagesCount":null,"followersCount":null}}]},"timeToRead":1,"currentRevision":{"__ref":"Revision:revision:36254_1"},"latestVersion":null,"metrics":{"__typename":"MessageMetrics","views":123},"visibilityScope":"PUBLIC","canonicalUrl":null,"seoTitle":null,"seoDescription":null,"isEscalated":null,"placeholder":false,"originalMessageForPlaceholder":null,"messagePolicies":{"__typename":"MessagePolicies","canModerateSpamMessage":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","key":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","args":[]}}},"archivalData":null,"customFields":[{"__typename":"CustomStringField","name":"smartconx_source_identifier","stringValue":""},{"__typename":"CustomStringField","name":"smartconx_message_origin","stringValue":""},{"__typename":"CustomStringField","name":"smartconx_share_messages","stringValue":""}],"body":"Hi,
\nI updated one of the items and it changed from Password to Login category. When I proceeded to press edit on the item (now in Login category), the username and password info were emptied.
Also, during keyboard input I realised the number pad did not stay if one needs to key in multiple digits; after each number keyed in the keyboard returns to letter format.
\n\nI’m on iOS 16.0.2.
\n\nKindly look into this thanks!
"},"Conversation:conversation:36254":{"__typename":"Conversation","id":"conversation:36254","solved":false,"topic":{"__ref":"ForumTopicMessage:message:36254"},"lastPostingActivityTime":"2022-10-01T05:20:10.000-07:00","lastPostTime":"2022-10-01T05:20:10.000-07:00","unreadReplyCount":3,"isSubscribed":false},"ModerationData:moderation_data:36254":{"__typename":"ModerationData","id":"moderation_data:36254","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"Revision:revision:36254_1":{"__typename":"Revision","id":"revision:36254_1","lastEditTime":"2022-09-28T03:47:46.000-07:00"},"ForumReplyMessage:message:36257":{"__typename":"ForumReplyMessage","id":"message:36257","conversation":{"__ref":"Conversation:conversation:36254"},"author":{"__ref":"User:user:17292"},"revisionNum":1,"uid":36257,"depth":1,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:1password"},"subject":"Re: Username and password info gone (after switch from Password to Login)","readOnly":false,"editFrozen":false,"moderationData":{"__ref":"ModerationData:moderation_data:36257"},"parent":{"__ref":"ForumTopicMessage:message:36254"},"body":"@keithyong – I've found your email. I'll close this thread here to avoid any duplicate answers. We'll continue the conversation by email. One of the team will get back to you as soon as they can. :)
","body@stringLength":"205","rawBody":"@keithyong – I've found your email. I'll close this thread here to avoid any duplicate answers. We'll continue the conversation by email. One of the team will get back to you as soon as they can. :)
\n","kudosSumWeight":0,"repliesCount":0,"postTime":"2022-10-01T05:20:10.000-07:00","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"attachments":{"__typename":"AttachmentConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"timeToRead":1,"currentRevision":{"__ref":"Revision:revision:36257_1"},"latestVersion":null,"metrics":{"__typename":"MessageMetrics","views":1},"visibilityScope":"PUBLIC","isEscalated":null,"placeholder":false,"originalMessageForPlaceholder":null,"messagePolicies":{"__typename":"MessagePolicies","canModerateSpamMessage":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","key":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","args":[]}}}},"CachedAsset:theme:customTheme1-1747918351529":{"__typename":"CachedAsset","id":"theme:customTheme1-1747918351529","value":{"id":"customTheme1","animation":{"fast":"150ms","normal":"250ms","slow":"500ms","slowest":"750ms","function":"cubic-bezier(0.07, 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