Forum Discussion

Calion's avatar
Calion
Dedicated Contributor
4 years ago

Username and password won't copy

When I try to copy data from 1P using the ipadOS 15 Safari extension, nothing happens. I select the item, select Copy, and it looks like it works, but the Clipboard contents don't change.

1Password Version: 7.9.3
Extension Version: Not Provided
OS Version: ipadOS 15.2

ios

2 Replies

  • wonnage's avatar
    wonnage
    New Contributor
    4 years ago

    Not the OP but I had this same issue and this fixed it for me.

  • 1P_Dave's avatar
    1P_Dave
    Icon for Moderator rankModerator
    4 years ago

    Hello Calion! 👋

    I'm sorry to hear that you ran into an issue when copying a field using 1Password for Safari. The issue seems to be that the copy function permissions get confused after an update, our team is working with Apple to try to improve this situation. Can you try following these step to see if we can get copying working again?

    1. Open the Settings app.
    2. Tap Safari.
    3. Tap Extensions.
    4. Tap 1Password.
    5. Tap Other Websites.
    6. Tap/select Ask.
    7. Switch back to Safari (the app).
    8. Tap the aA / puzzle piece icon.
    9. Tap 1Password.
    10. Tap Allow.

    Are you now able to copy a field from 1Password for Safari? :)

    ref: dev/core/core#9820